UF Health · 4 hours ago
Patient Account Services Specialist
Gainesville, FL
Full-time
Onsite
Entry Level
1+ years expUF Health is a healthcare organization seeking to manage high dollar outpatient service accounts. The role involves ensuring financial reimbursement through authorization, monitoring, and financial counseling for patients.
Health CareMedical
Responsibilities
Manage high dollar outpatient service accounts for the facility to ensure financial reimbursement
Assigned to services with complex procedures, these accounts require initial authorization and either constant monitoring for re-authorization of services (Adult and Peds Infusion, High Tech Radiology, Radiation Oncology and Therapy and others are approved) or spontaneous changing of procedures
Perform referral processing, registration, authorization/precertification as required and until treatment is complete, Point of Service Collections and posting within Epic, financial counseling, including referring patient to appropriate area(s) for assistance, calculates patient financial responsibility and provides estimate, monitor and maintain applicable EPIC work queues, maintains and balances EPIC cash drawer daily
Secures approvals from third party payers by providing detailed clinical information and/or coordinating peer-to-peer reviews
Secures signatures on regulatory documents
Represents the Financial Division as a member of various intra-operational teams, providing financial perspectives required to make treatment or rescheduling decisions
Qualification
Required
High school graduate or equivalent is required
Minimum of 1 year experience as a financial specialist/counselor required or 3 years of relative experience
A working knowledge of medical and insurance industry terminology is required
Must have experience which demonstrates ability to perform multiple tasks simultaneously, recognize and react to changing priorities, make timely and accurate judgement decisions
Effectively communicates with the health-care professionals and work independent of direct supervision
Proficiency in applications as well as demonstrated ability to work with multiple computer systems is required
Must be able to demonstrate exceptional verbal, analytical and written communication skills
Must be adaptable, tactful and able to work well under pressure
Must be able to perform under stress when confronted with critical or unusual situations
Applicant must demonstrate an understanding of 'first impression' position and the need for appropriate dress, attitude and concern with the position
Preferred
College degree or related course work desired
Company
UF Health
University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Robert Thornton
Senior Vice President and Chief Financial Officer
Lydia Hendrix BSN,CRRN,MS
Chief Operating Officer
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