City of Ketchum · 8 hours ago
Communications Manager
Ketchum, ID
Full-time
Onsite
Mid, Senior Level
5+ years expCity of Ketchum is seeking a Communications Manager to develop and oversee city-wide initiatives that strengthen relationships between the community and the city. This role involves managing communication channels, creating content, and supporting public engagement efforts.
Government Administration
Responsibilities
Provides primary oversight and operation of city-wide communication channels (mass email and text, websites, mobile app, customer relationship management software [CRM], social media, paid advertising, print materials, etc.)
With the Director of Community Engagement, works with all departments to develop and execute campaigns and all related written and visual materials in both print and digital formats
Develops and manages the city’s brand with the Director of Community Engagement and helps provide art direction
Provides project management for campaigns and communication initiatives
Serves as the primary content creator and publisher for the organization, including graphic design, photo and video editing, web content and updates, social media posts, and other mass communications
Creates media materials, such as press releases, and assists the Director of Community Engagement in providing media statements and responses
Prepares surveys, collects data, and conducts various research projects to support citywide initiatives
Supports the development, production, and execution of public presentations
Helps oversee and fulfill public requests made through the city’s primary email address, phone number, and CRM
Helps assign tasks to other staff and contractors, and helps track their completion
Assists in special event production, as required
Manages and operates the city’s meeting room reservation and event banner and window graphic reservation programs
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time
Qualification
Required
Knowledge of public relations, media, advertising, marketing, and mass communication best practices
Ability to work independently on matters of significance
Experience in creating, editing, and publishing multimedia publications, including radio, newspaper/periodicals, web, social media, email, SMS (text messaging), and television
Ability to communicate effectively, both verbally and in writing
Proficiency in multimedia design software such as Adobe Photoshop, InDesign, Illustrator, etc
Competency with computers, photography, and audiovisual equipment
Working knowledge of web content management systems with the ability to make updates or develop new functions within them, including basic HTML and CSS coding
Advanced copywriting and editing abilities
Thorough knowledge of the English language, including punctuation, spelling, and grammar
Outstanding attention to detail and organizational skills
Familiarity with business software and information technology systems, with the ability to learn new platforms when needed
Ability to make sound decisions and communicate with audiences of all ages and sizes, while demonstrating interpersonal sensitivity
Capacity to build and maintain effective working relationships with people from diverse socioeconomic backgrounds, including media members, civic groups, co-workers and departments, businesses, and the general public
Ability to work primarily in-person in Ketchum, Idaho, and maintain flexible hours, as necessary, to assist with public presentations and special events
Five years or more professional experience in marketing, public relations, media, communications, or related fields
Five years or more of project management experience
Applicants must be able to pass a background check
Sufficient clarity of speech and hearing or other communication capabilities which permit the employee to understand verbal instructions and to communicate effectively
Sufficient visual acuity which permits the employee to perform the above duties
Sufficient manual dexterity to perform office functions and operate office equipment
Sufficient physical ability to perform the above duties
While performing the duties of this job, the employee will occasionally need to lift, carry, push, or pull up to 30 pounds
Jobs in this class require performing repetitive hand movements and will require sitting, standing, and walking
Preferred
Bachelor's degree in communications, marketing, public relations, media, journalism, or related fields is preferred, or any equivalent combination of experience and training that provides the knowledge and abilities necessary to perform the duties of this job
Company
City of Ketchum
The City of Ketchum is located in the Wood River Valley in south central Idaho.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase