ZEALS · 12 hours ago
Account Executive — Mid-Market & Enterprise
San Francisco Bay Area
Full-time
Hybrid
Senior Level
5+ years expZEALS is a company that has developed Omakase.ai, a voice AI agent platform aimed at transforming customer interactions online. They are seeking an Account Executive to manage the sales cycle for mid-market and enterprise clients, focusing on consultative selling and driving customer success with their innovative technology.
ChatbotE-CommerceInformation TechnologyMarketingMessagingNatural Language Processing
Responsibilities
Own the full sales cycle for mid-market and enterprise customers — from prospecting and discovery through solution design, negotiation, and close
Lead consultative discovery conversations to understand customer goals, product complexity, and conversion challenges, and position Omakase as a strategic solution for product discovery and customer experience
Educate prospects on the value of Voice AI and conversational commerce, helping them envision new customer journeys and buying behaviors enabled by AI
Run complex, multi-stakeholder sales processes involving ecommerce, digital, product, CX, marketing, and executive teams
Partner closely with Customer Success during late-stage deals, onboarding handoffs, and expansion planning to ensure continuity, trust, and long-term value
Build and maintain a healthy, predictable pipeline through a mix of inbound leads, outbound prospecting, and strategic account development
Clearly articulate ROI and business impact through demos, storytelling, and commercial proposals tied to conversion, engagement, and customer satisfaction metrics
Collaborate with Product and Engineering to surface customer feedback, objections, and market insights that influence roadmap and positioning
Contribute to the development of early sales playbooks, messaging, qualification frameworks, and go-to-market strategy as the sales function scales
Maintain accurate CRM data, forecasting, and pipeline hygiene to support revenue planning and leadership visibility
Qualification
Required
5+ years of experience in B2B SaaS sales, with ownership of full-cycle deals in mid-market and/or enterprise segments
Proven ability to sell consultative, value-driven solutions — especially products that introduce new workflows or customer behaviors
Comfort selling technical or AI-powered products, with the ability to translate capabilities into clear business outcomes for non-technical buyers
Experience leading complex sales cycles with multiple stakeholders and long-term deal momentum
Strong communication and storytelling skills, with confidence presenting to executives and functional leaders
Ability to operate independently in a fast-moving, early-stage environment and help define scalable sales processes
Experience partnering cross-functionally with Customer Success, Product, and Engineering teams
Bachelor's degree or equivalent practical experience
Preferred
Experience selling into e-commerce, DTC, retail, or digital experience teams
Familiarity with conversion funnels, product discovery, PDPs, search, personalization, or on-site experimentation
Prior experience with conversational AI, voice interfaces, generative AI, or automation platforms
Experience selling into founder-led or high-growth startup environments
Comfort selling a category-defining product where education and vision-setting are part of the sales process
Benefits
Impact: Your work will shape the growth trajectory of a global AI product.
Speed: We iterate fast — no red tape, no bureaucracy.
Culture: A team that values curiosity, ownership, and relentless execution.
Global Reach: Work with a product scaling globally while rooted in Japan’s 'OMOTENASHI' spirit.
Company
ZEALS
Zeals is a conversational Commerce in Omotenashi Revolution with Chatbot Technology.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$55.45MKey Investors
JIC Venture Growth InvestmentsCyberAgentFreakOut Holdings
2022-05-12Series E· $27.21M
2022-05-11Debt Financing· $11.55M
2021-03-31Series D· $9.03M
Leadership Team
Ryuta Endo
Chief Operating Officer
Recent News
Company data provided by crunchbase