Take2 Consulting, LLC · 11 hours ago
Sr Field Deployment Technician
Milwaukee, WI
Contract
Onsite
Senior Level
5+ years expTake2 Consulting, LLC is seeking a Senior Microsoft Windows Field Deployment Technician to support the VA’s EHR deployment and training project. The role involves deploying, imaging, and setting up various IT equipment while ensuring high levels of customer service and managing inventory and network connectivity at training sites.
ConsultingLegalManagement Consulting
No H1B
Security Clearance Required
Responsibilities
Deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus and offsite training centers
Unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and working with limited supervision
Setting up equipment at various training sites, verifying each computer has the most current VA computer image, ensuring computers are available for scheduled security scans and updates, and assigning Active Directory for training use
Configuring network connectivity in the training room and installing computer peripherals at each training seat
Managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions
Qualification
Required
5 years' experience in imaging, installing computer equipment and managing teams of technical staff
Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions
Must have personal transportation available during work hours
Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets
Will frequently need to be able to push carts carrying equipment
Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills
Experience with conducting routine system administration tasks and logging data in system admin logs
Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems
Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service
Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree
Preferred
Experience with the ServiceNow ticketing system a plus
Experience with the VA
Public Trust clearance
Experience with Microsoft windows desktop deployments
Experience as IT helpdesk Tier 1 or 2
Company
Take2 Consulting, LLC
Tech evolves. Industries shift. Take2 ensures your team moves with it.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Serge Khoury
Founder & Managing Partner
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