Wells Fargo · 10 hours ago
HR Service Delivery Representative - Payroll
Charlotte, NC
Full-time
Hybrid
Entry Level
2+ years expWells Fargo is seeking a Human Resources Service Delivery Representative to join the Payroll team as part of Human Resources. The role involves supporting service delivery of HR products and processes, improving processes, and performing operational tasks related to HR functions.
BankingFinancial ServicesFinTechInsurancePayments
No H1B
Responsibilities
Support service delivery of HR products and processes across one or more functional areas within HR that may be related to, but not limited to, one or more HR functional areas such as: Talent Acquisition, Talent Management, pay, benefits, incentive plan administration, HRIS and records management, leave of absence, employee and labor relations, HR compliance
Proactively seek ways to improve processes including, but not limited to query resolution, records management, and fulfillment of various transaction processing requests related to HR products and processes for own work and work group
Perform moderately complex administrative, transactional, operational, or customer support tasks
Be responsible for moderately complex operational tasks that may include, but not limited to records management, report generation, and other transactions across internal human resources information systems such as Workday, ServiceNow, and/or other specialized tools within other HR areas like recruitment, incentive administration, etc
Receive direction from supervisor and escalate non-routine questions
Interact with immediate team as well as internal customers on wide range of information related to the area of responsibility
Qualification
Required
2+ years of Human Resources operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred
Customer service background; strong verbal and written communication skills
Previous experience with payroll checks and following detailed instructions
Advanced Microsoft Excel skills
Previous employee benefit knowledge
Knowledge and understanding of Workday
Outstanding problem solving, investigative, and decision-making skills
Ability to work in a fast-paced deadline driven environment
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
Leadership Team
Charlie Scharf
CEO
Fernando Rivas
CEO of Corporate & Investment Banking
Recent News
2026-01-23
Business – Latest Financial & Stock Market News | New York Post
2026-01-22
Company data provided by crunchbase