Living Spaces Furniture · 7 hours ago
Sales Support Manager
Clearfield, UT
Full-time
Onsite
Mid, Senior Level
$58K/yr - $77K/yr
5+ years expLiving Spaces Furniture is seeking a Sales Support Manager who plays a vital role in developing store teams and driving revenue growth. The role involves managing team member training, overseeing store operations, and ensuring high guest satisfaction through effective onboarding and training processes.
FurnitureRetail
Responsibilities
Manage team member training and onboarding to ensure the effective implementation of onboarding programs. This includes regularly reviewing onboarding processes, tracking training progress, and maintaining up-to-date certification requirements to foster a smooth transition for new hires
Support and mentor the training and onboarding coordinator to improve team member engagement and retention. Collaborate on training material development, facilitate feedback sessions, and implement strategies to ensure a positive onboarding experience, helping new team members feel valued and prepared for success
Manage budgets and track financial performance to optimize costs and drive revenue growth. Work with store leadership to align financial objectives with business initiatives and implement strategies to achieve or surpass financial targets
Create and maintain the retail store schedule to ensure optimal staffing levels that meet business needs. Analyze sales forecasts and peak periods to maximize productivity while managing personnel expenses effectively
Minimize retail store risks by addressing errors in order processing and implementing effective training programs. Validate the execution of company procedures to minimize errors and enhance team member proficiency, ensuring compliance with policies and improving operational accuracy
Maintain optimal store staffing levels by recruiting candidates, conducting interviews, and completing the hiring process efficiently. Ensure that all hiring practices align with company standards to build a skilled and effective team
Ensure high levels of guest satisfaction by effectively addressing concerns and resolving issues for escalated guests. Train team members in proper de-escalation techniques to enhance service quality, build positive relationships, and foster guest loyalty
Safeguard store profitability by influencing management and peers to adhere to established protocols. Conduct accountability conversations as necessary to ensure compliance and promote a culture of responsibility that supports financial goals
Conduct regular audits of store processes to minimize losses and identify areas for improvement. Collaborate with the corporate retail and asset protection teams to address complex scenarios, implementing solutions that enhance security and operational efficiency
Oversee the daily operations of the store cash office, ensuring accurate cash handling and record-keeping. Collaborate with corporate accounting as needed to address financial discrepancies and maintain compliance with company policies and procedures
Oversee Café operations by ensuring adequate staffing levels and providing comprehensive training to team members on food safety and hygiene requirements. Monitor compliance with health standards to maintain a safe and efficient environment for both staff and customers
Oversee the operations of Kid's Spaces to ensure children's safety and compliance with all policies. Monitor team members to ensure adherence to safety protocols, and maintain a consistent check-in and check-out process to provide a secure and enjoyable environment for families
Foster team member development to build a strong talent bench for the organization's growth. Conduct regular check-ins, one-on-one meetings, and performance management sessions to provide feedback, support career advancement, and ensure team members have the skills necessary for future success
Oversee store sales and operations to ensure every guest is engaged and receives excellent customer service. Implement strategies to enhance the customer experience, train staff on best practices, and monitor service standards to drive sales and build guest loyalty
Cultivate a positive store culture by acting as a servant leader, prioritizing the experiences of both guests and team members. Implement initiatives that boost morale and engagement while meeting business goals, creating an environment where everyone feels valued
Qualification
Required
Bachelor's degree (B. A. or B. S.) or equivalent from four-year college in business, design, retail management, sales, merchandising, or related field required
5 years experience in direct customer interactive environment required; high volume
3 years of management experience required
Equivalent combination of education and experience will be considered
Proficient in Microsoft Office including Word, Excel, and PowerPoint
Benefits
Medical (full-time only)
Dental (full-time only)
Vision (full-time only)
401(k) with Company match (full and part-time)
Vacation (full-time only or as otherwise required by applicable law)
Paid Sick Leave (full and part-time)
Flex or Health Spending Account (for eligible full-time only)
Employee Assistance Program (full and part-time)
Holiday pay (full-time only)
Life insurance (full-time only)
Company
Living Spaces Furniture
Living Spaces is a home furnishing brand with stores expanding throughout the United States in addition to a robust online presence.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Lynch
Chief Financial Officer
Bruno Navarro
Human Resources Business Partner
Recent News
Mario Capasa
2025-10-20
2025-07-10
2025-06-24
Company data provided by crunchbase