Remx · 1 day ago
Member Services Representative / Customer Service
Philadelphia, PA, US
Full-time
Onsite
Entry Level
$22.45/hr - $22.45/hr
1+ years expRemx is looking for a Floating Member Services Representative to provide exceptional service across multiple branch locations. This role requires flexibility and involves assisting members with their banking needs, promoting digital banking tools, and ensuring compliance with regulatory standards.
BlockchainCryptocurrencyWeb3
Responsibilities
Provide top-tier support via in-person interactions, phone, chat, and email
Assist members with opening new accounts, updating existing ones, and handling daily banking needs
Guide members through loan applications, account maintenance, and financial services
Promote and educate members on digital banking tools (mobile and online)
Recommend financial products and services tailored to members’ goals
Ensure compliance with all regulatory standards, including BSA/AML requirements
Qualification
Required
1–3 years of customer service experience (banking or financial services preferred)
High school diploma or GED
Excellent communication, problem-solving, and organizational skills
Tech-savvy and quick to learn new systems
Dependable, flexible, and comfortable working across multiple locations
Benefits
Full Benefits
Career Growth Opportunities
Company
Remx
Remx is a platform for designing, selling, and collecting 3D digital wearables.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.1M2022-06-28Seed· $0.1M
Leadership Team
Nazim Ahmed
Co-Founder & CEO
Company data provided by crunchbase