Magnus Technology Solutions · 3 days ago
Salesforce admin/developer
Philadelphia, PA, US
Full-time
Onsite
Mid LevelMagnus Technology Solutions is seeking a Salesforce Admin/Developer to join their team. The role involves assisting customers by providing product and service information, troubleshooting technical issues, and maintaining customer records.
ConsultingOutsourcingStaffing Agency
Responsibilities
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets,Force.com Data Loader, Force.com, Excel Connector, Force.com Platform (Sandbox and Production)
Previous experience in customer service, sales, or other related fields
Must have knowledge/hands on experince on Salesforce CRM, Apptus CPQ, Salesforce Lightning, Sales Cloud, Service Cloud,Marketing Cloud, Apex Custom Controllers, Apex Classes, Apex triggers, Visualforce,Pages/Components, Apex Web Services,Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets,Force.com Data Loader, Force.com, Excel Connector, Force.com Platform (Sandboxand Production)
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Qualification
Required
Previous experience in customer service, sales, or other related fields
Must have knowledge/hands on experience on Salesforce CRM, Apptus CPQ, Salesforce Lightning, Sales Cloud, Service Cloud, Marketing Cloud, Apex Custom Controllers, Apex Classes, Apex triggers, Visualforce, Pages/Components, Apex Web Services, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets, Force.com Data Loader, Force.com, Excel Connector, Force.com Platform (Sandbox and Production)
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Company
Magnus Technology Solutions
Magnus Technology Solutions provides a portfolio of consulting, outsourcing, and staffing services.
Founded in 2011
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase