Mindlance · 5 months ago
Business Analyst - Expert
Albany, NY
Full-time
Onsite
Senior Level
$48.60/hr - $53.60/hrMindlance is seeking an Expert Business Analyst to provide expertise in the development and support of Public Safety Cluster (PSC) applications. The selected candidate will be responsible for developing and maintaining system documentation, analyzing workflows, and ensuring appropriate test coverage for applications.
Human Resources
Responsibilities
Work with end users to review/analyze existing workflows, reports and documentation
Participate in business user and stakeholder meetings for requirement gathering sessions
Develop, write and maintain comprehensive Use Cases, process models, and workflows which will also contain requirements. All documentation will be done according to ITS standards
Create screen and report mockups
Work with development and architecture teams to create, update and maintain knowledge base articles
Analysis of what statistical reports will be needed, document the requirements and design the reports
Develop and update test cases/scripts utilizing Quality Center
Execute tests and record results using Quality Center. This will also include identifying and documenting application defects and recording and tracking defects to resolution
Ensure appropriate test coverage by mapping system requirements to test cases
Identify and document deficiencies in system documentation (e.g., missing or ambiguous requirements) identified during the testing process
Interact with ITS staff, business users and stakeholders as necessary to determine and implement functional and technical requirements
Participate in status meetings and provide weekly reports
Provide knowledge transfer to state staff to implement and support applications
Work closely with the Project Manager and Functional Manager to ensure timely deliverables
Work with end users and development teams to document and resolve application issues
Qualification
Required
Expertise in the development and support of Public Safety Cluster (PSC) applications
Ability to develop and/or maintain system documentation including business requirements, project process documentation, training plans, test plans, quality assurance and contingency operations plans, and reports
Experience working with end users to review/analyze existing workflows, reports and documentation
Participation in business user and stakeholder meetings for requirement gathering sessions
Ability to develop, write and maintain comprehensive Use Cases, process models, and workflows which will also contain requirements
Documentation according to ITS standards
Creation of screen and report mockups
Collaboration with development and architecture teams to create, update and maintain knowledge base articles
Analysis of statistical reports needed, documenting the requirements and designing the reports
Development and updating of test cases/scripts utilizing Quality Center
Execution of tests and recording results using Quality Center
Identification and documentation of application defects and recording and tracking defects to resolution
Ensuring appropriate test coverage by mapping system requirements to test cases
Identification and documentation of deficiencies in system documentation (e.g., missing or ambiguous requirements) during the testing process
Interaction with ITS staff, business users and stakeholders to determine and implement functional and technical requirements
Participation in status meetings and providing weekly reports
Knowledge transfer to state staff to implement and support applications
Collaboration with the Project Manager and Functional Manager to ensure timely deliverables
Documentation and resolution of application issues with end users and development teams
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
Founded in 1999
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
Kelly Services, Inc.
2025-05-17
2025-04-14
Company data provided by crunchbase