Mahaska Health · 22 hours ago
Scheduling Specialist - Full -time
Mahaska Health is seeking a Scheduling Specialist to maintain effective patient appointment scheduling processes. The role involves daily patient scheduling, providing customer-focused service, and collaborating with the registration department to enhance patient satisfaction and accuracy.
Health CareHospitalMedicalNon Profit
Responsibilities
Responsible for daily patient scheduling
Responsible for providing customer focused, efficient and professional telephone, electronic and face-to-face scheduling
Partner with registration department to provide effective and efficient check-in/check-out processes to achieve high levels of patient satisfaction and accuracy
Maintain proactive and effective communication with all members of the Medical Group and supporting departments, communicating any concerns or issues regarding patient scheduling immediately
Courteously facilitates and handles requests, complaints and communications with staff, physicians, and patients/visitors. Exercises good judgment, discretion and diplomacy in communications
Participates in process improvement activities to achieve organizational and department goals
Must be able to perform the physical demands of the job
Maintains regular and reliable attendance
Manages auto-reminder call program
Qualification
Required
High school diploma, GED, or equivalent; associates degree in business or healthcare related field preferred
Demonstrated problem solving and planning skills
Ability to instruct personnel; both professional and non-professional
Excellent collaboration and management skills with key internal and external stakeholders
Ability to communicate effectively (oral and written) at all levels of the organization
Knowledge and experience of Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Company
Mahaska Health
Mahaska Health is a healthcare firm that provides a wide range of medical services such as physical therapy, surgery and maternity care.
H1B Sponsorship
Mahaska Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2021 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase