CincyConnect Services · 7 hours ago
Customer Service Representative
San Antonio, TX
Full-time
Onsite
New Grad, Entry LevelCincyConnect Services is seeking an enthusiastic and dedicated Customer Service Representative to join their dynamic team. In this role, you will be the first point of contact for customers, providing exceptional service and support to ensure a positive experience with the brand.
Management Consulting
Responsibilities
Handle incoming customer inquiries via phone, email, and chat
Provide accurate information regarding products and services to customers
Assist customers in resolving product or service-related issues efficiently
Document all customer interactions in our CRM system for future reference
Follow up with customers to ensure their issues are resolved satisfactorily
Collaborate with other departments to address customer needs and improve service
Qualification
Required
High school diploma or equivalent
Proven experience in customer service or a related field
Exceptional written and verbal communication skills
Strong problem-solving abilities and attention to detail
Ability to work well under pressure and meet targets
Familiarity with customer service software and CRM systems
Preferred
college degree preferred
Company
CincyConnect Services
At Tribeca, our expectations are high. Our winning culture puts an emphasis on self-awareness, intensity, and detailed execution to hit our goals.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase