JMI Resource · 1 day ago
Inside Sales Associate
Clearwater, FL, US
Full-time
Onsite
Mid Level
$60K/yr - $70K/yr
3+ years expJMI Resource is a staffing company dedicated to connecting candidates with long-term career opportunities. They are seeking an Inside Sales Associate who will focus on customer success and operational support while contributing to revenue growth and collaborating with cross-functional teams.
ConstructionConsultingHealth CareHospitalityIndustrialManufacturingStaffing Agency
Responsibilities
Build and maintain strong relationships with new and existing customers through proactive communication and ongoing support
Act as the primary liaison between customers and internal teams, including Engineering, Production, Marketing, and Quality
Partner with Outside Sales and Account Managers to drive revenue through upselling, cross-selling, and new business development
Prepare customer-facing proposals, cost estimates, and technical presentations
Manage sales orders and purchase orders with a high level of accuracy to ensure on-time delivery and customer satisfaction
Support new program launches and assist in the ongoing management of existing customer projects
Provide basic technical support and troubleshooting for products related to power and energy systems
Translate customer requirements into clear technical inputs for engineering teams and communicate engineering feedback back to customers
Address customer concerns and complaints in a timely, professional manner, coordinating corrective actions as necessary
Identify opportunities for process improvement and collaborate with internal teams to enhance workflows and customer experience
Research industry trends, competitive offerings, and emerging technologies
Stay informed on applicable standards and innovations related to power and energy systems
Qualification
Required
Bachelor's degree in Business, Engineering, Marketing, or a related field
3–5 years of experience in inside sales, account management, or customer success roles
Strong written and verbal communication skills
Demonstrated analytical problem-solving ability and attention to detail
Ability to manage multiple priorities and collaborate effectively across teams
Proficiency with CRM platforms and Microsoft Office Suite
Preferred
Familiarity with electrical systems, DC power, or energy-related products preferred
Experience working within ISO or quality management systems
Experience with ERP or CRM tools (e.g., NetSuite or similar)
Experience with customer support platforms such as Freshdesk or equivalent
Ability to interpret technical documentation and communicate effectively with engineers
Company
JMI Resource
JMI Resource is the florida staffing agency specializing in healthcare, finance, manufacturing, industrial, hospitality, & construction.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase