VARITE INC · 3 days ago
USA_Developer
VARITE INC is seeking a NICE CXone Sr. Developer to join their team. The role involves designing, developing, and customizing NICE CXone applications, as well as building integrations between CXone and enterprise systems.
Information Technology & Services
Responsibilities
The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications
Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools)
Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
Translate Cisco call flows and routing scripts into NICE CXone equivalents
Work with NICE CXone APIs, RESTful services, and connectors for third-party systems
Develop automation scripts for provisioning and configuration
Work closely with infrastructure engineers, QA teams, and Cisco/NICE support
Prepare technical documentation, migration guides, and code repositories
Qualification
Required
Overall Experience5+ years
Bachelor's degree
Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
Hands-on experience with NICE CXone development (Studio, APIs, scripting)
Strong understanding of Cisco UCCE/UCCX call flows and routing logic
Proficiency in programming languages (JavaScript, Python, or .NET)
Experience with REST APIs, web services, and data exchange formats (JSON, XML)