RTX · 7 hours ago
Associate Director, Enterprise Services Customs Operations (Hybrid, AZ)
US-AZ-TUCSON-1840-CUST ~ 1840 E Valencia Rd ~ VALENCIA (External Site)
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$157K/yr - $299K/yr
10+ years expRTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. They are seeking an Associate Director, Enterprise Services Customs Operations to lead a team of customs professionals, ensuring compliance with global trade laws and driving operational efficiency within the organization.
AerospaceManufacturingSecuritySensorTelecommunications
No H1B
U.S. Citizen Only
Responsibilities
Ensuring compliance with global trade / customs laws, policies and procedures, both internal and government requirements
Further a culture of high performance, and innovation, to attract, develop and retain top talent and achieve business objectives
Managing and overseeing the financial health of the organization, to include the development of work placement strategies
Developing strategies, establishing goals, and executing initiatives to achieve the overall P&PS mission
Measuring KPIs to ensure continued progress toward meeting customer needs and achieving annual goals
Identifying and integrating P&PS growth opportunities in support of RTX and BU strategies
Engaging and collaborating with leaders across RTX on key Global Trade & Customs initiatives
Driving continuous improvement of customs operations processes - Providing support and mentorship to Customs professionals across the organization
Developing and maintaining good working relationships with stakeholders and brokers; managing the escalation process for critical customs issues, removing barriers, and managing material deliveries to ensure stakeholder needs are met
Overseeing tactical application of import duty mitigation strategies (e.g. FTA, Military Duty Free, Reconciliation, Drawback, FTZ and chapter 98) and Duty payments
Ensuring successful implementation and oversight of global supply chain security programs (e.g. CTPAT) for RTX
Qualification
Required
A Bachelors Degree and minimum 12 years prior relevant experience, or an advanced degree in a related field and minimum 10 years experience
Minimum of 5 years of experience supervising people onsite and in hybrid and remote environments
Minimum of 8 years of experience working with U.S. and International Government Global Trade & Customs laws and regulations, policies, processes, and programs, including customs filings and reconciliations, Free Trade Agreements, Customs Trade Partnership Against Terrorism, U.S. Customs & Border Protection, Foreign Trade Zones, Duty Drawback, and Harmonized Tariff Schedules
Preferred
Licensed Customs Broker
An advanced degree in Customs law or an MBA are strongly preferred
Global Trade and Customs experience in the manufacturing industry working for a U.S. DoD contractor highly preferred
Demonstrated experience leading a shared service organization and managing end-to-end services, with strong leadership and interpersonal skills in leading large teams, motivating, coaching, and developing employees
Data driven approach with significant experience developing, using and managing metrics to drive performance
Strong critical thinking skills and the ability to exercise independent judgment and manage complexity and ambiguity in a fast paced & dynamic environment
Demonstrated ability to influence key decision makers and interface at all levels of the organization while leading process improvements and creating effective and meaningful communications
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays
Company
RTX
RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.2MKey Investors
LIFT Ecosystem Accelerator
2024-02-22Grant· $0.2M
2019-06-09Acquired
2010-01-14Grant· $3M
Leadership Team
Daniel Conroy
Chief Technology Officer - Digital
Kevin DaSilva
Corporate Vice President & Treasurer
Recent News
bloomberglaw.com
2026-01-22
Business Insider
2026-01-09
Company data provided by crunchbase