Macy's · 1 day ago
Retail Beauty Client Development Manager - CHANEL Beaute, Flushing - Full Time
136-50 Roosevelt Avenue, Flushing, NY, 11354, US
Full-time
Onsite
Mid LevelMacy’s is a storied retail company that has been part of American culture for over 160 years. They are seeking a Retail Beauty Client Development Manager to oversee all aspects of the assigned luxury cosmetics brand, creating an inclusive environment while coaching and supporting a team of Beauty Advisors to deliver exceptional service.
Consumer GoodsFashionRetail
Responsibilities
Leverage expertise in product knowledge, customer service, and artistry to guide and inspire the team—creating a culture of hospitality where every interaction feels personal, polished, and memorable
Demonstrate an entrepreneurial mindset by building strong, trust-based client relationships while driving sustainable business growth and energizing the brand
Provide ongoing coaching on clienteling tools to help the team execute personalized follow-ups and experiences, using data and insights to support client retention
Lead by example in delivering exceptional service and creating authentic, lasting connections with beauty and fragrance customers
Use selling techniques that prioritize client needs and deliver genuine, elevated experiences while achieving personal sales goals
Monitor and analyze business performance across daily, weekly, monthly, seasonal, and annual sales metrics
Plan and execute business-driving events to meet department goals
Oversee the presentation, organization, storage, and replenishment of stock to ensure a premium shopping experience
Build strong partnerships with brand representatives and vendors to enhance the customer experience and drive shared success
Manage vendor events and promotions, including scheduling and execution, ensuring all elements contribute to a customer-focused experience
Ensure full compliance with hygiene and cleanliness standards
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned
Qualification
Required
Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply
This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands
Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs
Stooping, kneeling, crouching, and climbing ladders
May involve reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Able to work a flexible schedule including days, evenings, weekends, and holidays, based on department and company needs
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Founded in 1858
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
2026-01-23
2026-01-17
2026-01-17
Company data provided by crunchbase