NetSuite · 7 hours ago
Fusion Service Implementation Director, Global Finance Operations (GFO)
United States
Full-time
Remote
Director/Executive
$41.83/hr - $85.63/hrNetSuite is a leader in cloud solutions, and they are seeking a Fusion Service Implementation Director to support project management for a unified help desk solution across the Global Finance Organization. This role involves coordinating cross-functional teams, managing project plans, and promoting best practices within the Center of Excellence.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Serve as the key liaison between OAL, product development, operations, sales, and other stakeholders
Maintain project plans, track milestones, and manage dependencies
Develop and enforce standardized implementation workflows and best practices
Ensure adherence to compliance, security, and quality standards
Coordinate with readiness teams to develop training schedules and materials for end users and support teams
Work closely with the COE Project Manager to deliver a consistent communications strategy to inform stakeholders of project status, upcoming changes, and support resources
Facilitate user training, feedback collection, and adoption initiatives
Monitor deployment health, escalate critical issues, and drive timely resolution
Compile post-implementation reviews and lessons-learned reports
Qualification
Required
Strong understanding of help desk applications and workflow design
Excellent stakeholder management, communication, and presentation skills
Proven ability to manage multiple concurrent projects and tight timelines
Detail-oriented, proactive problem-solver with a focus on continuous improvement
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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