Macy's · 6 days ago
At Your Service Center Associate, Green Acres - Part Time
1000 Green Acres Mall, Valley Stream, NY, 11580, US
Full-time, Part-time
Onsite
New Grad, Entry LevelMacy's is more than just a store; it's a story that has captured the hearts of America for over 160 years. They are seeking an At Your Service Center Associate to deliver a seamless and personalized shopping experience, supporting various activities like merchandise returns and order pickups while maintaining high service standards.
Consumer GoodsFashionRetail
Responsibilities
Support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks
Maintain a clean, organized, and inviting shopping space for customers
Review sales goals, learn about new arrivals and top-selling items, and stay up to date on trends and promotions
Welcome customers with genuine hospitality, make eye contact, and start friendly conversations
Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store
Ensure the collection area is organized for a friction-free customer pick-up experience
Recover merchandise and keep the pickup and return areas clean while ensuring timely completion and curbside delivery of BOPS orders
Share loyalty program benefits and ensure customers have all they need before ending the interaction
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Founded in 1858
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP, Retail Media
Recent News
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