Interim HealthCare of Miami · 1 week ago
Bilingual General Office Assistant
Interim HealthCare of Miami is a leading employer in home care, dedicated to improving lives through their services. They are seeking a Bilingual General Office Assistant to assist with daily operations and support various office functions, ensuring efficient scheduling and patient care.
Hospital & Health Care
Responsibilities
Assists the Operations Coordinator, Care Coordinator, Human Resources, Director of HealthCare Services and Administrator as requested
Provides cross-coverage and support for the Scheduling, Intake, and other back office functions
Answers inquiries regarding policies, procedures, rules, and regulations; and distributes information
Performs data entry, retrieval, and data searches; and compiles and tabulates data
Arranges referrals and schedules home visits for field staff under management guidance, ensuring efficient geographic scheduling, timely patient care, and staff satisfaction
Responds to patient, client, and caregiver needs by providing accurate information within the scope of the position or by referring inquiries to the Director or other appropriate resource
Completes assigned EMR workflows, reports, and back-office processes and supports related medical record functions
Prepares reports, summaries, records and related forms and documents; and maintains files and records
Answers and directs incoming phone calls and email inquiries in a professional, customer-focused manner
Completes other assignments as requested and assigned
May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization
Qualification
Required
Associates Degree or better
Some office experience required
Ability to work independently, use critical thinking and practice effective time management
Knowledge of business terminology, spelling, punctuation, and grammar
Bilingual in English and Spanish
Skill to prepare and maintain accurate records, files, and reports
Skill to interpret and apply rules, regulations, policies, and procedures
Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public
Skill to communicate ideas and instructions clearly and concisely
Skill in the use of computers and related equipment
Benefits
Dental insurance
Employee discounts
Paid time off
Vision insurance
Company
Interim HealthCare of Miami
Providing the Miami area with the best home care and medical staffing.
Funding
Current Stage
Growth StageCompany data provided by crunchbase