Uber · 4 hours ago
Account Manager
Chicago, IL
Full-time
Onsite
Mid Level
$62K/yr - $99K/yr
3+ years expUber is a leading technology company focused on transportation and delivery services. The Account Manager role is crucial for retaining and growing high-value accounts among small-to-medium-sized businesses, particularly in the restaurant sector, while ensuring partners leverage the full potential of the Uber Eats platform.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings
Identifying new sales opportunities through product adoption and location expansion and upsell merchants on marketing products (ads, promotions, etc)
Build processes and standardize best-practices within merchant success and your territory
Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants
Track merchant KPI and OKR to understand their success, issues, or opportunities and conduct regular business reviews
KPI & OKR centric methodology: generate team consciousness about the need of results measured by important metrics
Excel in hands-on vendor management and training of new merchant features or products
Act as an ambassador of Uber Eats' mission, brand, and product
Uber Eats, ensuring partners understand and leverage our platform's full potential
Qualification
Required
Minimum 3+ years of experience in sales, account management, operations, or a related field
Preferred
Data proficiency: being able to take commercial data and making it digestible to our merchant partners (charts, graphs, and other visuals)
Experience navigating the customer lifecycle including prospecting new contacts and upsell opportunities within an existing client organization
Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment
Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
Excellent communication
Google Suite Experience is preferred
Benefits
You may be offered an equity award & other types of comp.
You will also be eligible for various benefits.
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
Hindu Business Line
2026-01-23
2026-01-22
Company data provided by crunchbase