Unified Women's Healthcare · 10 hours ago
Virtual Health Growth Liaison
Florida, United States
Full-time
Hybrid
Entry, Mid Level
1+ years expUnified Women's Healthcare is a nationwide community dedicated to improving women's health at every stage of their journeys. The Virtual Health Growth Liaison plays a critical role in optimizing the performance of Unified Virtual Health Services, driving care center adoption, and providing education and support to enhance operational efficiency and patient access.
Health CareHospitalMedical
Responsibilities
Experience in practice liaison and healthcare partnerships, with strong relationship-building skills
Strong analytical and problem-solving abilities
A customer service-oriented mindset
The capability to influence and drive performance across diverse stakeholders
The ability to educate and support care center teams on virtual health workflows, best practices, and performance improvement strategies
Data-Driven Decision Making: Leverage reporting tools and dashboards to provide actionable insights. Translate data into meaningful strategies that drive measurable improvements in productivity, patient access, and financial results
Change Management & Education: Serve as an educator for the virtual health program, guiding internal teams (Practice Performance Partners and Clinical Performance Partners) on best practices, service offerings, financial/volume targets, and marketing strategies
Collaboration with Cross-Functional Teams: Work closely with operations, revenue cycle, IT, and business development teams to align goals, streamline processes, and resolve operational challenges
Monitoring KPIs & Accountability: Track key performance indicators (KPIs) and hold stakeholders accountable for outcomes. Provide regular updates to leadership on progress toward goals
Collaborate closely with physicians and care center staff to ensure alignment with growth strategies and performance objectives. Communicate clearly to foster engagement, build trust, and gain buy-in for key initiatives
Conduct in-person meetings with care center administrators and providers as needed, supplemented by regular remote meetings to maintain consistent communication and support
Support care centers and operational teams in identifying both clinical and non-clinical factors impacting performance outcomes, offering actionable insights and providing education to help cultivate buy-in to virtual health programs with physicians and practice administrators
Provided targeted education to Practice Performance Partners and Clinical Performance Partners on virtual health offerings and resources, delivering actionable insights to drive performance outcomes, increase volumes, and strengthen engagement in the virtual health program
Partner with operations leadership and Practice Performance Partners and Clinical Performance Partners to effectively communicate financial and volume targets to practice administrators and physicians, ensuring transparency and shared accountability
Actively participate in Unified staff meetings, operational reviews, and collaborative planning sessions
Perform additional duties as assigned to support overall organizational goals
Qualification
Required
Bachelor's degree preferred; strong language and reasoning skills required
Minimum 1 year healthcare experience with knowledge of patient care management, physician practice operations, managed care, and financials; women's health experience a plus
Change management experience
Strong teaching and education skills to support program adoption and staff development
Excellent communication and interpersonal skills
Highly organized with the ability to manage multiple projects and meet deadlines
Strong operational, analytical, and problem-solving abilities
Effective leadership and team collaboration skills
Detail-oriented and able to work independently
Ability to build and maintain internal and external partnerships
Financially savvy with experience in budgeting, forecasting, financial analysis, and P&L management
Travel Time Required: 40-50%
Benefits
Health Coverage
Paid Time Off
Financial & Retirement Planning
Income Protection
Wellbeing Support
Professional Development
Company
Unified Women's Healthcare
Unified Women's Healthcare is a management services company that specializes in administrative and business support services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Bob LaGalia
President & Chief Executive Officer
Kathy Kraay
Chief Financial Officer
Recent News
2025-09-03
2023-07-21
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