Randstad · 3 days ago
Property and Casualty Insurance Agent - Remote
United States
Full-time
Remote
Entry, Mid Level
2+ years expRandstad is seeking service-oriented professionals to join a nationally recognized Property & Casualty (P&C) Insurance organization. This role involves providing consultative service to customers and educating them on personal lines P&C products to ensure their insurance protection.
Information TechnologyService IndustrySocial Network
Responsibilities
Ability to handle all calls and make appropriate decision or take appropriate action with minimal assistance needed from other team members or departments
Counsels, educates and provides accurate insurance advice through research and resolving problems. Accurately relay information and make simple to very complex and involved decisions regarding coverages and rates using established underwriting guidelines, procedures and philosophy for multiple states
Ability to interpret and verify coverages and data
Must use established guidelines and techniques such as timeliness, quality and effectiveness to respond to all inquiries
Recommend and secure additional or increased coverage within specified carrier guidelines. Provide insurance quotes to policyholders as required. Full account review and advocacy discussion is required on all calls to ensure protection of customers. Further discussion of additional lines of business protection will be connected to our Sales team counterparts for final binding
Review incoming written correspondence, request additional details when needed and draft written communications in response to service requests received from customers
Process policy change and policy issuance transactions online, received through various channels within specified guidelines; makes policy payment plan changes as necessary with minimal assistance Responsible to follow through on all billing adjustments and changes to achieve customer (agent or insured) satisfaction
Qualification
Required
Active Property and Casualty license or PL (Personal Lines) Producer License
2 years of experience
Ability to perform multiple tasks, including answering simple to complex customer inquiries
Effectively resolving escalated and/or complicated customer concerns
Process policy and billing changes
Research and communicate underwriting guidelines and coverage requirements to agents and insureds
Ability to handle all calls and make appropriate decision or take appropriate action with minimal assistance needed from other team members or departments
Counsels, educates and provides accurate insurance advice through research and resolving problems
Accurately relay information and make simple to very complex and involved decisions regarding coverages and rates using established underwriting guidelines, procedures and philosophy for multiple states
Ability to interpret and verify coverages and data
Must use established guidelines and techniques such as timeliness, quality and effectiveness to respond to all inquiries
Recommend and secure additional or increased coverage within specified carrier guidelines
Provide insurance quotes to policyholders as required
Full account review and advocacy discussion is required on all calls to ensure protection of customers
Further discussion of additional lines of business protection will be connected to our Sales team counterparts for final binding
Review incoming written correspondence, request additional details when needed and draft written communications in response to service requests received from customers
Process policy change and policy issuance transactions online, received through various channels within specified guidelines
Makes policy payment plan changes as necessary with minimal assistance
Responsible to follow through on all billing adjustments and changes to achieve customer (agent or insured) satisfaction
Customer Service
Telephone Etiquette
Typing Skills
Active Listening
CRM
Personal Lines Insurance
Follow-up
Sales Support
Empathy
Licensing
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad
Randstad is the world’s largest talent company and a partner of choice to clients.
10001+ employees
H1B Sponsorship
Randstad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (754)
2022 (776)
2021 (1143)
2020 (1749)
Funding
Current Stage
Late StageLeadership Team
Richard Jager
Chief Executive Officer at Randstad Group DACH
Sander van 't Noordende
CEO
Recent News
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