Robert Half · 5 days ago
CLOUD IT SUPPORT SPECIALIST - PERM FTE
Des Moines, IA, US
Full-time
Onsite
Entry Level
$58K/yr - $58K/yr
1+ years expRobert Half is a company focused on providing exceptional IT support, and they are seeking a Cloud IT Support Specialist. The role involves delivering Tier 1 Help Desk support, troubleshooting hardware and software issues, and managing a high volume of support tickets.
ConsultingHuman ResourcesRecruitingSecurity
No H1B
U.S. Citizen Only
Responsibilities
✔️ Tier 1 Help Desk Support 💻 Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support
✔️ Cloud, Intune, AutoPilot, M365 / O365 / Active Directory
✔️ Mac & Windows Support
✔️ Laptop Imaging & Automation ! Volume laptop rollouts
✔️ Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support
✔️ Ticketing Management System experience
✔️ Resolving High Volume of tickets 📋
✔️ Hybrid Active Directory: Password resets, account unlocks, and access management 🔐
✔️ 3rd Party Vendor Software experience
Qualification
Required
MUST BE A US CITIZEN / GREENCARD HOLDER – NO H1B visa, No F1 No OPT status
At Least 1 year of PROFESSIONAL experience
1+ years Tier 1 Help Desk experience
Solid hardware & software troubleshooting skills
Experience with Citrix
Azure
Benefits
2 ½ day weekends!
Work Week ENDS 1pm EVERY Friday!
OVERTIME
BENEFITS
Company
Robert Half
🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Keith Waddell
President and CEO
Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
Recent News
EIN Presswire
2025-04-14
Company data provided by crunchbase