AMEX Healthcare · 8 hours ago
Senior Manager - Digital Portfolio Management
Phoenix, AZ
Full-time
Hybrid
Senior Level
$123K/yr - $215K/yr
5+ years expAmerican Express is a company with a rich history of innovation and commitment to its customers. They are seeking a Senior Product Manager to lead the transformation of Account Receivable capabilities for their Core Card Platforms, collaborating with cross-functional teams to define product requirements and ensure successful delivery.
Freight ServiceMedicalPharmaceuticalProcurement
No H1B
Responsibilities
Translate complex business objectives into functional and non-functional features, working closely with engineering to provide the information required for those teams to successfully deliver software products
Ensure what the team builds is aligned with what is needed to achieve the desired outcomes
Lead refinement, and own/prioritize the team’s backlog
Execute agile methodologies with collaboration in a dynamic product development environment
Maintain the product backlog and ensure user stories are aligned to underlying product outcomes
Participate in retrospectives to ensure lessons learned are carried forward in subsequent development activities
Lead the team in defining what needs to change on the platform to support a particular business feature (impact analysis / approach definition)
Ensure feature refinement conforms to definition of ready, and acceptance test criteria is completed to definition of done
Foster and contribute to a culture of ownership, follow-through, and collaboration by adopting a mindset of doing whatever it takes to make the team successful
Identify risks, challenges, opportunities, and business integration needs
Enable cross-functional collaboration with relevant teams within the product scope
Prioritize and maintain the features backlog consistent with the Outcomes and Product Roadmap and perform story elaboration with the implementation team
Work closely with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions
Review/demonstrate sprint-related or general functionality with external partners and customers
Coordinate communication and facilitates resolution of risks, issues, and changes tied to the product backlog
Create documentation which identifies and highlights gaps in the end user experience from production launches
Ensure that the appropriate tracking and reporting is in place to monitor performance post launch to evaluate future investment
Manage and mentor junior product managers in the team
Serves as the Subject matter expert for the Florida remediation tool capabilities in the US market and its supported business functions
Initiates and completes research and analyses requiring in-depth knowledge of the Triumph platform and regulatory environment for various products strategies to drive product development or improvements
Using assessment of market trends and the competitive landscape, makes recommendations for product enhancements for respective or related group of products
Considers economics behind products
Manages and presents materials for product governance meetings
Responds to inquiries and demands from AENB stakeholders across the organization
Interacts with clients, regulators, vendors and other industry participants, as necessary
Qualification
Required
Must have substantial knowledge of core accounts receivables functions such as minimum due, interest, late fees and payment application across different buckets
Experience in leading corrective actions and operational risk events, financial remediation, implementing long term fix and control enhancements (such as PRSA)
Must have skills in SQL
5+ years' experience in Product Management with consistent track record in defining winning product constructs and delivering a product vision and strategy
Ability to establish and maintain effective working relationships with all levels within organization, both within technology and the bank
Experience with Agile and scrum software development methodologies is desirable
Excellent communication and collaboration skills to consult with various stakeholders and drive to thorough requirements
Experience in writing customer journeys, user stories, features in an easy to understand, non-technical manner
Good analytical skills. Shown experience in data analysis and analytical decision-making
Problem solving, attention to detail, excellent organizational skills
Product management skills, ability to prioritize and complete tasks
Bachelor's Degree desirable or equivalent experience
Ability to support or leading large, complex features or products with multiple partners
Experience working with rapid and iterative development teams strongly desired
Preferred
Experience working on corrective actions and operational risk events
Experience working on the Florida internal remediation tool
Strong experience working on implementing controls such as SOX
Experience working on Gen AI tools to increase efficiency in the Product management organization
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase