American Express · 3 days ago
Senior Manager-Digital Product Management
Atlanta, GA
Full-time
Hybrid
Senior Level
$123K/yr - $215K/yr
5+ years expAmerican Express is a leading payment card issuer for corporations and small businesses, and they are seeking a Senior Manager for Digital Product Management within their Global Commercial Services team. This role focuses on leading the product development and delivery of initiatives in the Business Line of Credit product journey, collaborating with cross-functional teams to enhance customer experiences and manage operational compliance.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Lead the end-to-end product development and delivery of initiatives in the BLOC product journey, focusing on the management of a customer’s acquisition journey
Drive collaboration with engineering, product strategy, marketing and other cross-functional team members to align requirements, determine implementation approaches, and deliver high impact initiatives
Manage initiatives across multiple Engineering scrum teams, defining user stories & test criteria, influencing sprint plans, and ensuring quality delivery
Ensure operational soundness and regulatory compliance across the existing customer journeys, functionality, and processes
Partner with Servicing, Operations, Compliance, and Control teams to resolve customer issues and address platform breakdowns
Document business architecture and product functionality to ensure clarity, alignment, and knowledge sharing
Foster a culture of accountability, collaboration, and coaching team members while modeling execution excellence
Qualification
Required
5+ years of experience in product management, platform development, or related roles within financial services or engineering teams
Proven track record in leading large product initiatives from concept to execution
A balance of technical knowledge and business acumen with experience working with engineers and partners on large, complex production systems in an agile environment
Strong relationship & communication skills to influence decision making and communicate at multiple organizational levels
Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs
Strong analytical skills with experience using data and research to guide decision-making and issue resolution
Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development
Familiarity with agile methodologies and product development frameworks
High personal accountability and leads with a customer first mindset
Bachelor's degree in business, computer science, engineering, or a related field
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-25
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2026-01-22
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