Nsight · 11 hours ago
Infrastructure Engineer (Green Bay, WI)
Green Bay, WI
Full-time
Onsite
Entry, Mid Level
1+ years expNsight is a telecommunications service provider offering complete services to residential and business customers. The Infrastructure Engineer is responsible for planning, installing, documenting, and supporting the IT infrastructure while ensuring optimal system performance and reliability.
Information TechnologyTelecommunications
Responsibilities
Customer Service
Understands department priorities and actively contributes to objectives
Provides periodic after-hours on-call support and responds to system failures
Creates detailed documentation on IT infrastructure use and troubleshooting
Communication
Informs peers, end users, suppliers, and leadership about trends, significant problems, unexpected delays, and changes to the environment
Keeps customers and project team members updated on progress of problems and work assignments
Ensures appropriate management is informed of problems or issues that are impacting groups of users
Educates and mentors technical staff on troubleshooting and maintaining systems
Infrastructure Support
Serves as a primary technical resource for the IT infrastructure environment, including all hardware, storage systems, software and monitoring tools
Produces clear technical design documentation and diagrams detailing existing and proposed technical architectures and procedures
Administer backup systems including recording and maintaining reports and statistics relating to the backup systems, restore data/systems as requested/required
Ensure IT infrastructure services interconnect seamlessly with, and proactively support, the associated systems, file servers, email servers, application servers, and administrative systems
Problem analysis, resolution, and prevention
Manages the day-to-day operations of the IT infrastructure environment by monitoring performance, configuration, maintenance and repair
Ensures that records of downtime and equipment inventory are properly maintained. Applies revisions and updates as appropriate
Performs troubleshooting as required. As such, takes ownership in problem-solving efforts often involving outside vendors and other support personnel and/or organizations. Serves as escalation resource to analyze and resolve support issues
Ensures high availability and acceptable levels of performance of mission critical IT Infrastructure services
Project Execution
Must be able to complete assigned tasks on time and within budget or have the foresight and experience to rectify unrealistic deadlines or tasks
Develops new IT Infrastructure implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new infrastructure components developed and/or acquired
Evaluates, installs, tests, and debugs enterprise infrastructure services. Including the design, plan, procure, install, and configure a variety of hardware, software and services required
Creates and maintains up to date and relevant documentation on all existing and new IT infrastructure components and configurations
Training and Other
Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures
Stays current with technological developments in IT infrastructure technology and recommends ways to take advantage of new technology
Performs additional related duties as requested or required
Qualification
Required
Education: Associate degree or bachelor's degree; or equivalent education and experience
Technical Experience: One to five years of experience working in a LAN/WAN environment and an IT infrastructure environment with enterprise technologies in networking, firewall, virtualization, storage, load balancing, and backups
Other: Valid Driver's License required
Preferred
Certifications: Networking, VMware, Citrix, or Cisco Certified Professionals are preferred
Company
Nsight
Nsight has roots in providing quality local telephone service through Northeast Telephone Company which date back to 1910.
501-1000 employees
H1B Sponsorship
Nsight has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (2)
2022 (1)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
unknown2019-01-01Undisclosed
Leadership Team
Jim Lienau
VP engineering and CTO
Recent News
PR Newswire
2025-05-04
Company data provided by crunchbase