The Football Association · 7 hours ago
County FA Football Discipline Services Officer
Home, KS
Contract
Hybrid
Mid LevelThe Football Association is seeking a County FA Football Discipline Services Officer to deliver high-quality discipline services for County FAs as part of The FA's Discipline Shared Service. The role involves managing disciplinary cases, conducting investigations, and supporting volunteers while ensuring integrity and transparency in the process.
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Responsibilities
Delivering discipline services for County FAs within the FA's Discipline Shared Service
Managing disciplinary cases fairly, transparently and in line with FA Rules and Regulations
Conducting proactive and reactive investigations into alleged misconduct
Raising appropriate misconduct charges within agreed timescales
Conducting investigative interviews and reviewing all available evidence where required
Preparing and overseeing case files for personal and non-personal hearings
Arranging hearings and acting as Secretary to disciplinary commissions, including competition appeals
Liaising with alleged victims, including sharing the Sporting Chance support offer for victims of discriminatory abuse
Supporting club and league secretaries through the discipline process, providing clear guidance and updates
Working closely with County FA Designated Safeguarding Officers on cases involving under-18s and adults at risk
Ensuring under-18s involved in cases receive appropriate, age-specific support
Acting on feedback from those involved in the disciplinary process to improve service delivery
Collaborating with FA Regional Discipline Managers, Referee Development Officers and other stakeholders
Providing regular updates to the County FA Football Discipline Services Manager
Supporting appeals and complaints where required
Delivering excellent customer service to volunteers using FA technology systems
Helping embed safeguarding, equality and inclusion across discipline services and grassroots football
Supporting additional priorities in line with The FA's evolving objectives
Qualification
Required
Knowledge and understanding of FA Rules and Regulations
Understanding of how County FAs operate in partnership with The FA
Knowledge of grassroots football structures and the National League System
Experience conducting and managing investigations in a County FA, regulatory or similar environment
Experience preparing and managing disciplinary case files
A strong working knowledge of safeguarding, equality, inclusion and anti-discrimination
Experience working with and supporting volunteers
Excellent written and verbal communication skills, including report writing
Strong organisation, time management and prioritisation skills
Confident decision-making and problem-solving ability
Ability to work independently in a remote role and collaboratively as part of a wider team
Excellent IT skills, including Microsoft Office
A strong customer-focused approach
Preferred
Experience working in a regulatory or legal environment
Experience acting as Secretary to disciplinary cases or hearings
Knowledge of The FA's Grassroots Football Strategy and County FA Business Plans
Experience building relationships with a wide range of stakeholders
Ability to use data to monitor, evaluate and report on activity
Experience producing reports, plans or budgets
Benefits
Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
Free, nutritious lunches at Wembley Stadium and St. George's Park.
Free private medical cover.
A contributory pension scheme.
An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
A hybrid working model which offers greater flexibility.
Company
The Football Association
English Football Association covering the England national teams and the Emirates FA Cup.
Founded in 1863
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Bullingham
Chief Executive Officer
Recent News
2025-11-08
2025-09-13
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