Zensai · 6 hours ago
Account Manager
Zensai is a growing global company creating the Human Success Platform, an AI-powered suite built natively into Microsoft 365. They are seeking a driven Account Manager to own and grow relationships with existing customers, focusing on renewals, expansions, and long-term client success.
Artificial Intelligence (AI)Corporate TrainingE-LearningEdTechEducationSaaSSoftwareTraining
Responsibilities
Manage a portfolio of existing customer accounts, ensuring on-time renewals and long-term retention for our North American clients
Proactively identify and drive upsell and cross-sell opportunities within accounts
Build strong, trusted relationships with client stakeholders to ensure ongoing satisfaction
Partner with internal teams (Customer Success, Product, Marketing) to deliver tailored solutions
Leverage data and insights to uncover growth opportunities and demonstrate value
Act as the voice of the customer internally, sharing feedback to improve our offerings
Qualification
Required
5+ years of experience in sales and account management, in SaaS or technology (preferably HR technology)
Proven track record of hitting or exceeding revenue targets through renewals and expansion
Strong relationship-building and communication skills, with the ability to lead and influence at all levels
Business acumen to understand customer challenges and connect them to Zensai's solutions
Familiarity with CRM systems and data-driven account management and accurate forecasting
A proactive, accountable problem-solving mindset and comfortable working in a fast-paced, ever-evolving environment
Preferred
Positive and growth mindset with a default to proactivity
Benefits
401(k) that stands out: We match up to 6% from day one. Your future, growing faster.
Health cover that starts day 1: We pay 70% of medical, dental, and vision premiums for you •and• your family, with two plans plus HSA.
Peace of mind: Company-paid life insurance (2× salary), disability cover, and AD&D.
Time for life: Around 18 days PTO to start + 11 federal holidays. Paid leave for new parents, jury duty, bereavement, and military service.
Wellbeing perks: Free Headspace family plan, fitness membership (gyms, yoga, apps), and a 24/7 support line with counselling.
Company
Zensai
Zensai, the leading Human Success Platform, seamlessly integrates into Microsoft 365 and Teams and is powered by AI.
Funding
Current Stage
Growth StageTotal Funding
$20MKey Investors
Blue Cloud Ventures
2023-04-13Series A· $20M
Recent News
International Business Times
2025-10-28
Company data provided by crunchbase