ALTA IT Services, LLC · 2 hours ago
Healthcare Project Coordinator
ALTA IT Services is seeking a Healthcare Project Coordinator to support a leading healthcare organization during its peak Open Enrollment season. This role is critical to the success of account implementations and renewals, ensuring a seamless end-to-end experience for internal teams and external stakeholders.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Coordinate and track end-to-end implementation activities, ensuring deliverables are met and any process gaps are resolved quickly
Schedule and facilitate internal and external implementation meetings, including those with brokers and account stakeholders
Serve as a liaison between departments such as Sales, Enrollment, Billing, and ID Card teams to ensure smooth transitions and issue resolution
Monitor account installation progress and follow up with key stakeholders to ensure timely and accurate completion
Assist in project documentation, milestone tracking, and reporting throughout the implementation process
Support more experienced project managers as needed and collaborate on complex implementations
Handle inbound and outbound communication related to account changes, which may or may not require direct calls
Qualification
Required
3+ years of experience in project coordination, implementation support, or account services—ideally within the healthcare or insurance sector
Proficient in Microsoft Excel and Microsoft Teams
Strong organizational skills and attention to detail
Ability to multitask and work cross-functionally in a deadline-driven environment
Comfortable interacting with both internal teams and external stakeholders in a virtual setting
Preferred
Experience with account installation in a healthcare or insurance setting
Familiarity with platforms such as FACETS or other membership or claims systems
Benefits
Health and welfare benefits coverage options including medical
Dental
Vision
Spending accounts
Life insurance
Voluntary plans
Participation in a 401(k) plan
Company
ALTA IT Services, LLC
ALTA IT Services, LLC combines experience and expertise to deliver IT talent that meets and exceeds the expectations of our clients.