Cynet Systems · 1 day ago
Workfront Designer - Remote / Telecommute
Cynet Systems is a company seeking a Workfront Designer to consult with customers and define solution requirements while managing project backlogs. The role involves collaborating with technical teams and advocating for customer needs within the Enterprise Workfront framework.
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Responsibilities
Consult with customers to identify needs, define solution requirements, develop business processes, and craft the roadmap
Prioritize and manage the backlog of work; participate in one or more scrum teams to define goals, set priorities, and help manage delivery
Partner with technical team and customer partners to coordinate the development, testing, implementation, and roll-out of new capabilities
Stay abreast of customer success on the workflows and provide consulting and/or configuration required to provide expected value
Ensure solution adherence to global standards and compliance with established Workfront platform governance
Review upcoming product release functionality and determine where it can be incorporated to Experienced current processes
Be the voice of the customer, advocating on behalf of the organization within the larger Enterprise Workfront administrative framework
Work with cross-functional partners to drive consensus across teams and advocate solutions that balance the needs of our users with our business goals
Partner with global teams to collaborate on common processes, where applicable
Develop key performance metrics and maintain reports and dashboards that monitor project and operational health
Qualification
Required
5+ years experience in the role of Business Analyst, Business Systems Analyst, Product Analyst, or similar
Excellent knowledge of work management and automations in the context of complex workflows
Workfront Admin Certification (Adobe Certified Professional – Adobe Workfront Core Developer) or ability to obtain within first 30 days
Proven track record leading process design, project management, and change management activities for the development and implementation of business process changes and tools
Strong analytical skills and a drive to experiment; ability to use data to drive decision making
Demonstrated success managing cross-functional stakeholders through a thoughtful prioritization process that drives towards delivery
Superb communicator and problem-solver
Preferred
Knowledge of the processes and operations of a global marketing function preferred