HealthSource® - America's Chiropractor · 8 hours ago
Rockstar Front Desk & Financial Coordinator
Fort Worth, TX
Full-time
Onsite
Mid LevelHealthSource® - America's Chiropractor is seeking a high-performing Front Desk & Financial Coordinator to enhance their chiropractic clinic's success. The role involves leading patient experience and financial discussions, ensuring smooth front desk operations, and supporting the clinic's overall efficiency and patient satisfaction.
Health Wellness & Fitness
Responsibilities
Deliver a warm, professional, and consistent patient experience at every touchpoint
Lead daily front desk operations including check-in, check-out, scheduling, and phone communication
Anticipate needs, manage priorities, and keep the clinic running smoothly—even on busy days
Maintain accurate, compliant patient records in the EMR
Lead care plan and financial discussions with confidence, clarity, and professionalism
Clearly explain treatment recommendations, fees, insurance benefits, and payment options
Collect copays, cash plans, co-insurance, and balances without hesitation
Ensure patients fully understand expectations before moving forward with care
Support insurance verification, billing coordination, and documentation
Assist with patient statements and financial processes related to PI and PIP cases
Monitor daily schedules and proactively manage flow, cancellations, and gaps
Support providers by keeping operations efficient and on time
Handle administrative tasks with accuracy, urgency, and follow-through
Support internal referral and reactivation efforts
Assist with patient follow-ups, promotions, and retention initiatives
Represent the clinic with consistency, professionalism, and confidence in all external marketing events
Qualification
Required
Experience in a chiropractic, medical, or healthcare front office role strongly preferred
Proven comfort with financial coordination, care plan reviews, and payment collection
Experience with insurance verification; PI/PIP experience a strong plus
Proficiency with EMRs and standard office software
Ability to multitask and prioritize in a fast-moving clinic setting
Benefits
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Company
HealthSource® - America's Chiropractor
HealthSource has been an innovator of the chiropractic, health and wellness model since the first clinic was franchised in 2006.
Founded in 2006
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Chris Tomshack
CEO
Lynn Auslander
Owner and Managing Partner
Company data provided by crunchbase