TEKsystems · 9 hours ago
Client Service Representative
TEKsystems is hiring several Client Service Representatives to assist a client located in Madison, Wisconsin. The role involves responding to client communications, maintaining positive relationships, and resolving customer inquiries and complaints regarding products and services.
Information Technology
Responsibilities
Respond in a timely manner to all communications from assigned clients
Maintain a positive and reliable relationship with their assigned clients
Address and resolve customer inquiries, problems and complaints regarding products and services
Work with the appropriate team members and management on effective resolutions
Utilize the appropriate programs and tools to aid in client success, provide coaching and assistance as needed regarding operating platforms
Stay apprised of regulations and internal procedures, works with team members and management to provide the optimal and accurate service possible
Qualification
Required
Excellent customer service, communication (verbal and written), and collaboration skills, along with being friendly, personable and results oriented
Ability to exercise independent judgement with respect to matters of significance
Must be able to multi-task and be comfortable working with a variety of personalities including clients and co-workers
Knowledge of Microsoft Office suite including Outlook 365, Word, and Excel
Ability to learn, understand and utilize the company and department systems
Benefits
An amazing benefits package so you can rest assured your needs are taken care of.
Paid time off so you can have time to relax and experience a healthy work-life balance.
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
Company data provided by crunchbase