Director, Technical Operations jobs in United States
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WD WIAN Test Company Page · 1 day ago

Director, Technical Operations

positionSan Francisco, CA
timeFull-time
remoteOnsite
seniorityDirector/Executive
date7+ years exp

WD WIAN Test Company is a dynamic organization focused on passion and customer service. The Director of Technical Operations is responsible for leading the technical operations teams, implementing best practices, and driving operational excellence across the organization.

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Responsibilities

Leading the Tech Operations teams that own management of critical, complex operational platform and managing problems, driving measurable Operational Excellence improvements across the entire organization
Implementation and tracking of support effectiveness programs
Continuous improvement for monitoring, automation and tools development to improve availability and transparency
Leading the Tech Operations teams that own management of critical, complex operational platform and managing problems, driving measurable Operational Excellence improvements across the entire organization

Qualification

Technical Operations experiencePlatform monitoringProduction Availability managementLeadership experienceIncident Management processSystem engineeringDatabase engineeringNetwork engineeringCustomer service orientationOral communicationWritten communicationProblem-solvingWork ethicIntegrity

Required

Bachelor's Degree in Computer Science or related field, plus a minimum of 7 years of Technical Operations experience
At least three (3) years experience in Leadership role
Three (3) years of experience in managing Platform monitoring, Production Availability management and Incident Management process
Strong experience and detailed technical knowledge in system, database and network engineering

Company

WD WIAN Test Company Page

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people-size0-1 employees

Funding

Current Stage
Early Stage
Company data provided by crunchbase