Customer Compliance Project Manager jobs in United States
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Graphcore · 8 hours ago

Customer Compliance Project Manager

Graphcore is a globally recognised leader in Artificial Intelligence computing systems, and they are seeking a Customer Compliance Project Manager to establish information security frameworks and manage customer audit preparations. The role involves developing compliance protocols, implementing quality management systems, and conducting risk assessments to ensure adherence to industry standards.

AI InfrastructureArtificial Intelligence (AI)Machine LearningSemiconductor
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Comp. & Benefits

Responsibilities

Establish ISO 27001 information security framework and Lead SOC2 readiness
Manage customer audit preparation and support (security, quality, IP protection)
Develop NDA and data handling protocols for customer co-location
Create physical security controls for customer-dedicated lab spaces
Build customer compliance value proposition
Implement ISO 9001 quality framework for test operations
Establish ISO 17025 lab accreditation roadmap
Design document control hierarchy (policies, procedures, work instructions)
Coordinate internal audits across compliance domains
Manage compliance register for certifications, licenses, and audit schedules
Conduct risk assessments for new customer engagements and lab configurations
Implement access control and visitor management for lab environments
Develop incident response procedures for security/IP incidents
Create compliance dashboard showing certification status, audit findings, metrics
Partner with Legal on customer contract compliance requirements

Qualification

ISO 27001SOC2ISO 9001Risk assessmentISO 17025ServiceNow GRCCustomer complianceQuality managementData handling protocolsIncident response procedures

Required

5+ years in quality management, information security, or customer compliance roles
Experience with ISO 27001, SOC2, and/or ISO 9001 implementation and audits
Background in data centers, lab, or manufacturing environments
Strong understanding of risk assessment and control frameworks
BS/BA degree in Engineering, Information Security, Quality Management, or related field
Proven ability to prepare for and support customer audits successfully

Preferred

Knowledge of ISO 17025 lab accreditation requirements and implementation
Experience with ServiceNow GRC (Governance, Risk, Compliance) modules

Benefits

Competitive benefits package

Company

Graphcore

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Graphcore develops a microprocessor designed for AI and machine learning applications.

Funding

Current Stage
Late Stage
Total Funding
$682M
Key Investors
Ontario Teachers' Pension PlanMayfair Equity PartnersSequoia Capital
2024-07-11Acquired
2021-02-01Private Equity
2020-12-29Series E· $222M

Leadership Team

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Nigel Toon
CEO and Chairman
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Nick Bishop
CFO
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Company data provided by crunchbase