Enterprise Account Manager jobs in United States
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Zencity · 8 hours ago

Enterprise Account Manager

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
money$200K/yr - $200K/yr
date5+ years exp

Zencity is re-inventing the way governments hear from, understand, and engage with their residents. As an Account Manager, you will own the strategic relationship with decision-makers, focusing on long-term growth and retention of existing customers.

AnalyticsArtificial Intelligence (AI)GovTechSaaSSoftware
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Culture & Values

Responsibilities

Build strong relationships with decision-makers, including police chiefs, city managers, and county officials
Conduct quarterly and annual strategic business reviews focused on value alignment and long-term planning
Lead renewal discussions, including pricing and contract terms
Negotiate upsell and cross-sell opportunities to drive account growth and expansion into new departments or within existing
Identify expansion opportunities in collaboration with the CS Manager and BDR team
Ensure account roadmaps align with customers’ strategic initiatives
Collaborate with onboarding, CS, and BDR teams to ensure cohesive account management
Act as the internal voice of the customer, communicating needs and plans to stakeholders

Qualification

Account managementComplex sales cycleContract renewalsGovTech experienceCRM toolsStrategic planningAccount mappingInterpersonal skillsNegotiation skillsPresentation skills

Required

5+ years of experience in account management in the SaaS industry
Experience with complex sales cycle is required
Demonstrated ability to manage a customer portfolio with top CS methodologies
Proven success in contract renewals, upselling, and cross-selling
Strong strategic planning and account mapping skills
Excellent interpersonal, negotiation, and presentation abilities

Preferred

A focus on GovTech industry is preferred but not required
Experience with CRM tools (e.g., Salesforce), sales tech stack and CS tech stack (Planhat) and account management frameworks is a plus

Company

Zencity

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Zencity is a global community engagement SaaS technology platform for local governments.
dateFounded in 2015
location
Tel Aviv-yafo, Tel Aviv, ISR
people-size51-200 employees
web-link
http://www.zencity.io

Funding

Current Stage
Growth Stage
Total Funding
$91.2M
Key Investors
StepStone GroupPublicTLV Partners
2024-06-18Series C· $40M
2021-06-29Series Unknown· $30M
2021-05-25Non Equity Assistance

Leadership Team

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Eyal Feder-Levy
CEO & Co Founder
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Maurice Classen
Chief Operating Officer
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Recent News

Business Wire
National Policing Institute and Zencity Launch Inaugural Nationwide Public Safety Confidence Index
2025-10-31
Government Technology US
Zencity Breaks Into Education Market via Chicago Schools
2025-08-13
Business Wire
Zencity Expands to Education Sector, Bringing its Trusted Community Engagement Platform to School Districts
2025-08-06
Company data provided by crunchbase