NXT Wash LLC · 13 hours ago
Customer Success Manager
United States
Full-time
Remote
Mid LevelNXT Wash LLC is a company that provides a hardware and software point of sale system for car washes, and they are seeking a Customer Success Manager. The role involves ensuring customer satisfaction by building and maintaining strong customer relationships, addressing customer needs, and improving retention rates through excellent service and analytical tasks.
Artificial Intelligence (AI)AutomotiveCloud ComputingSoftware
Hiring Manager
Josh Noonan
Responsibilities
Ensure customer satisfaction by building and maintaining strong customer relationships
Proactively engage with customers to address their needs
Improve retention rates
Provide excellent customer service
Review data and feedback to identify areas of improvement
Qualification
Required
Expertise in Customer Satisfaction and Customer Service
Strong Relationship Building and Customer Retention skills
Proficiency in Analytical Skills to review data and provide insights
Excellent communication and problem-solving abilities
Ability to work collaboratively and effectively with cross-functional teams
Preferred
Bachelor's degree in Business, Management, or a related field is preferred
Prior experience in a customer success, account management, or customer service role is highly advantageous
Company
NXT Wash LLC
Bringing Nxt Generation AI Software to the Car Wash Industry! #NxtWash
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase