WD WIAN Test Company Page · 1 day ago
Multiple Customer Service Career Opportunities!
Chicago, IL
Full-time
Onsite
New Grad, Entry LevelWD WIAN Test Company is a vibrant workplace where employees are passionate about their roles. They are seeking customer service team members who can provide a personable and knowledgeable experience to customers, ensuring satisfaction through various communication channels.
Food & Beverages
Responsibilities
Responsible for receiving, responding to and resolving customer telephone-inquires in a high-volume call center
Maintain departmental quality and productivity standards
Where appropriate, cross-reference a variety other products and services available for customers to consider
Engage in outbound calls to current customers to survey satisfaction with current products
Perform other work-related duties, as assigned - including (but not limited to) customer e-mail and correspondence
Qualification
Required
High school diploma, general education degree or equivalent
Knowledge of customer service principles and practices
Knowledge of relevant computer applications
Ability to type
Numeric, oral and written language applications
Interpersonal skills
Communication skills - verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection and ordering
Customer service orientation
Adaptability, initiative and stress tolerance
Company
WD WIAN Test Company Page
0-1 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase