Transformation Enzyme Corporation · 11 hours ago
Customer Service & Sales Support Specialist
Transformation Enzyme Corporation is a progressive company in the integrative and functional medicine industry, seeking a Customer Service & Sales Support Specialist. This role serves as the frontline connection to healthcare professional clients, delivering exceptional customer service while supporting sales initiatives that drive account growth and customer loyalty.
Dietary SupplementsHealth CareManufacturingPharmaceutical
Responsibilities
Respond promptly and professionally to inbound phone and email inquiries
Process orders, payments, and account updates accurately
Assist clients with technical, account, and shipping questions
Document all customer interactions in the CRM
Support sales efforts through outbound calls, follow-ups, and appointment setting
Maintain product, pricing, and educational knowledge
Assist with webinars, events, and practitioner education initiatives
Support new business development, lead follow-up, and onboarding campaigns
Qualification
Required
Strong communication and relationship-building skills
Detail-oriented, organized, and comfortable with CRM systems
Service-driven mindset with sales awareness
Interest in health, wellness, and practitioner education
Reliable, professional, and collaborative team player