Senior Digital Product Manager – Customer Solutions Portal (CSP) jobs in United States
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eTeam · 2 days ago

Senior Digital Product Manager – Customer Solutions Portal (CSP)

eTeam is seeking a Senior Digital Product Manager for their Customer Solutions Portal, focusing on transforming digital experiences. The role involves prioritizing and shaping the product backlog, collaborating with partners to define features, and guiding the delivery team to meet business demands.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Define, refine, and prioritize the backlog for the delivery team
Develop clear and actionable user stories for the delivery team to implement
Communicate team capacity and workload to stakeholders
Collaborate with the Product Manager in developing and planning product strategy
Manage features and user stories from initiation through to acceptance
Sign-off on completed features and communicate any trade-offs made during the development cycle to leadership and stakeholders
Continuously refine the product backlog to ensure tasks are well-defined
Identify and communicate risks and dependencies to keep projects on track
Participate in and prepare for product planning sessions, including Daily Stand-Up, Refinement, Sprint Planning, and Quarterly Planning
Create release communications and conduct product demonstrations
Provide guidance and direction to the delivery team
Keep stakeholders informed with regular status updates
Identify opportunities for product enhancements and team efficiency improvements

Qualification

Digital product managementMarket researchJiraFigmaAgile methodologiesUX principlesCommunication skillsOrganizational skillsProblem-solving skillsStrategic thinking

Required

Minimum years of experience required: >10yrs
Market research capabilities to identify opportunities and trends
Have 4 years of experience as a digital product manager
Have 4 years of experience using Jira, Figma, and/or other agile delivery tools
Have 2 years of experience as a product owner within a delivery team
Have 2 years of experience using Jira, Figma, and other agile delivery tools
Articulate the product vision, requirements, and progress effectively
Translate stakeholder requirements into actionable technical directions
Identify and engage with key stakeholders in projects
Communicate and present effectively to all levels within the organization
Recognize and address potential risks and dependencies
Utilize data analytics and metrics for informed decision-making
Understand UX principles to enhance product design
Exhibit strong organizational skills and the ability to handle multiple priorities
Comprehend the technical implications of design and development choices
Build strong relationships and facilitate collaboration across teams

Company

eTeam is a staffing agency that also provides payrolling services.

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-12-04Acquired

Leadership Team

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Swetta Bhatt
CEO APAC & India
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Aanchal Thakur
Chief Customer Officer
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Company data provided by crunchbase