Salesforce · 4 hours ago
Senior Product Manager - eCommerce and Self-Service
Washington - Seattle
Full-time
Onsite
Senior Level
$189K/yr - $260K/yr
5+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. As Senior Product Manager, you will own core customer-facing capabilities within Salesforce’s next-generation digital commerce ecosystem, leading the roadmap and execution for experiences across billing, purchasing, and subscription management.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Execute the vision: Translate our unified commerce strategy into customer-facing capabilities that deliver guided actions, personalization, and automation for a connected customer journey
Define Product Roadmap: Build and maintain the roadmap for your product area, prioritizing initiatives based on customer needs, business outcomes, and technical constraints. Partner with engineers to deliver high-fidelity epics, user stories, and enablement plans
Delivery & Velocity: Lead execution across partner teams, managing sprint backlogs and aligning stakeholders to ensure high-quality delivery
Define what success looks like: Define KPIs for your product area, analyze data to identify friction, and use insights to influence product decisions and prioritization
Influence at Scale: Collaborate closely with product, engineering, pricing strategy, PLG, and GTM teams to align on dependencies and remove delivery obstacles
Qualification
Required
5+ years in product management with expertise in eCommerce, self-service, or subscription commerce for B2B/B2C
Exceptional quantitative and analytical skills with a track record of leveraging complex data to identify customer friction, measure product adoption, inform feature prioritization, and clearly demonstrate product ROI
Experience delivering platform capabilities, APIs, or shared services within complex systems
Deep experience defining and managing API-first products and services, acting as the technical liaison between business requirements and engineering implementation for a complex commerce architecture
Proven ability to align and communicate product decisions effectively with engineering, design, marketing, and sales partners, and present product updates clearly to business leaders
Preferred
SaaS or subscription commerce leadership in large-scale platforms
Familiarity with Salesforce ecosystem or comparable enterprise systems
Experience delivering AI-driven, agent-assisted digital commerce experiences
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-23
2026-01-23
Company data provided by crunchbase