Assured Quality Homecare, LLC [ASQ] · 11 hours ago
Scheduling Coordinator Specialist
Assured Quality Homecare, LLC is a home care agency seeking a Scheduling Coordinator Specialist to manage caregiver and nurse schedules. The role involves ensuring consistent and dependable care for clients by effectively coordinating schedules and communicating changes promptly.
Health CareHome Health CareNursing and Residential CarePersonal Health
Responsibilities
Owning and managing high-volume caregiver and nurse schedules
Schedule across New London County, CT (Southeastern) and Kent, Washington, and Providence County, RI
Working closely with case managers to match caregivers to client needs
Reviewing schedules daily so billing and payroll are accurate
Serving as a primary point of contact for caregivers, clients, and clinical staff
Communicating schedule changes clearly and promptly
Keeping caregiver availability, coverage, and leave records up to date
Tracking required HR documents and training compliance
Documenting scheduling issues and workflows in Taskworld
Recognizing caregivers who show up, step up, and go above and beyond
Participating in a rotating evening and weekend on-call schedule
Supporting general office needs when scheduling is covered
Qualification
Required
3+ years in a fast-paced office environment
3+ years managing schedules for 15+ clients using an electronic system or EMR
2+ years handling front-line office communications
Pride in accuracy, consistency, and follow-through
Ability to stay calm and think clearly when plans change
Strong communication and documentation habits
Respect for confidentiality and HIPAA requirements
A mindset of ownership — you see the schedule as your responsibility
Comfortable using scheduling platforms and digital tools
Working knowledge of Google Workspace and Microsoft Office
Preferred
Home care or clinical scheduling experience is a plus, not a requirement
Experience with Taskworld, AxisCare, or similar systems is helpful
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Flexible Scheduling
Competitive Compensation + 401(k) Match
Career Advancement Opportunities
Performance-based bonus