The Toasted Yolk Cafe · 1 week ago
Host - Part time
Dothan, AL
Part-time
Onsite
New Grad, Entry Level
$8/hr - $10/hrThe Toasted Yolk Cafe is the fastest growing breakfast and brunch concept in Texas, now opening in Dothan, Alabama. The Host position involves creating an exceptional dining experience by assisting guests, ensuring cleanliness, and supporting the waitstaff in a fast-paced environment.
Food and BeverageHospitalityRestaurants
No H1B
Responsibilities
Refers to Daily Schedule for shift responsibilities
Responsible for providing leadership, coaching, and direction to Waitstaff
At beginning of shift, perform walk thru inspection of the dining room to ensure areas are correctly set up for service
Prepares Floor Map and Waiter/Waitress listing and obtains approval from Management before posting. Directs Waitstaff to preview the Floor Map & Waiter/Waitress Listing for station assignment, pre-shift prep assignments and post-shift clean-up assignments
During game time”, continual travel thru out the dining room to ensure total guest satisfaction
Assist with the transition to the mid-shift (if applicable). Assists in breaking employees as directed by the manager on duty, re-assigning stations as needed to completely cover dining room during break periods
Greets guests in a timely and friendly manner
Fulfils guest needs and assists with special requests. Checks frequently with tables to ensure excellence in food and service
Handles guest concerns and complaints properly and in a calm, professional manner using LAST (Listen, Apologize, Solve, and Thank) approach
Ensures that our guest have a great dining experience every time they visit by following the GOLDEN Rules of service:
G Greet guests immediately with a SMILE!
O Offer suggestions and assistance to our guests
L Leave a great impression on your guests
D Deliver food that is hot, fresh and delicious
E Ensure that everything is clean and organized
N Never leave a guest unhappy-Do what it takes to make it right!
Communicates with Management on any guest comments on complaints
Ensures 30 minutes Bathroom cleaning procedures are being performed
Responsible for monitoring and ensuring Waitstaff compliance with all company procedures and guidelines
Monitors shift close-out by Waitstaff & checks all server stations using the close-out checklist
Effectively communicates product, equipment, or operational issues to Management in a timely manner
Washes hands frequently
Assist Management in any way that is conducive to the efficient operation of the cafe
Follows Daily Departmental Closing Procedures and checks with Management before leaving
Qualification
Required
Must be able to work in a very busy, fast pace, high energy atmosphere and work the early morning hours
You'll be on your feet all day for up to 10 hours
Must be able to lift 40 lbs
Must be 21 years or older and authorized to work in the U.S
Benefits
Employee discounts
Company
The Toasted Yolk Cafe
The Toasted Yolk Cafe is a restaurant brand focused on hearty breakfast, brunch, and lunch dishes.
Founded in 2010
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase