ADMINISTRATIVE SPECIALIST III Bilingual Facilitation Specialist jobs in United States
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State of Maryland · 10 hours ago

ADMINISTRATIVE SPECIALIST III Bilingual Facilitation Specialist

The State of Maryland is seeking a Bilingual Facilitation Specialist for the Maryland Department of Natural Resources, Human Resource Services. This role focuses on facilitating communication between diverse populations and the agency by providing translation and interpretation services, ensuring accessibility and understanding in various programs and public interactions.

Government Administration

Responsibilities

Provide administrative support for agency language access efforts by coordinating translation requests, tracking workflows, maintaining glossaries and style guides, and serving as a resource to staff regarding written translation and accessibility needs
Support agency programs and outreach efforts by preparing multilingual materials, assisting with reporting or tracking language access activities, and providing limited written or verbal translation support as needed
Translate and adapt signage and visual materials for offices, facilities, public lands, and events. Collaborate with staff to ensure translated content is clear, accessible, and appropriately formatted for public-facing use
Translate, review, and maintain written materials, including forms, signage, outreach materials, reports, training content, and internal communications, to ensure accuracy, consistency, and cultural appropriateness. The incumbent will also assist the Bilingual Facilitation Supervisor with version control and maintain a centralized repository of translated materials and standard language

Qualification

Translation of documentsFluency in SpanishCustomer serviceData entry skillsOrganizational skillsCultural mediationMultilingual materials preparationTime-management skills

Required

Graduation from an accredited high school or possession of a high school equivalency certificate
Two years of experience performing administrative staff, clerical, clerical technical, or secretarial work
Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience
Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland

Preferred

Fluency in Spanish is preferred; however, candidates with proficiencies in other languages are encouraged to apply
Experience providing high-quality customer service in a professional or office setting, with the ability to communicate clearly and courteously with diverse stakeholders
Prior experience translating written documents in a professional environment
Strong data entry skills, including experience maintaining databases, tracking information, and ensuring accuracy across multiple systems
Excellent organizational and time-management skills, with the ability to manage multiple tasks, prioritize deadlines, and maintain well-structured records and files

Benefits

STATE OF MARYLAND BENEFITS

Company

State of Maryland

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Maryland is on the path to becoming the best state in the nation.

Funding

Current Stage
Late Stage

Leadership Team

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Michael Piercy
Senior Advisor for Program Innovation to the Chief Technology Officer State of Maryland, MDTHINK
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Michele Thomas
Chief Technology Officer, State of Maryland
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