City of Mesa · 1 day ago
Tax and License Specialist I
Mesa, AZ
Full-time
Onsite
Entry Level
$51K/yr - $51K/yr
3+ years expCity of Mesa is seeking a Tax and License Specialist I to work in the Revenue Collections Assignment. The role involves assisting customers with City business licenses and providing information on taxes required by the City, while maintaining the tax and licensing system.
Responsibilities
A Tax and License Specialist I in Revenue Collections is responsible for dealing directly with customers in person and over the phone to assist them with City business licenses
This involves: educating and assisting the public in obtaining the type(s) of licensing required by the City; interpreting City of Mesa codes, ordinances, and policies regarding the various licenses and explaining to the customers; checking applications for completeness and proper zoning; receiving and processing fees through the cashier system; processing the licensing for Privilege Use Sales Tax and Transient Occupancy Tax; maintaining the tax and licensing system and ensuring all tax payments are properly posted; and assisting the senior level staff with the processing of other licenses such as City liquor licenses, regulatory business licenses, and special events licenses
A Tax and Licensing Specialist I in Tax Audit and Collections performs work that involves: educating and assisting the public in obtaining information on taxes required by the City; interpreting City of Mesa codes, ordinances, and policies regarding tax and collections; and assisting the senior level staff with the processing of tax and collection payments
This position assists the Audit and Collections staff in issuing assessments, filing liens, preparing payments for processing through the cashier system; maintaining the tax, licensing, and accounts receivable system, and ensuring payments are properly posted
The public contact component of this classification involves: explaining and/or interpreting the City's policies and procedures, answering complex questions, and resolving customer and/or citizen problems and complaints
This includes interacting with citizens who are often angry, confused, and/or hostile
Employees in this class are expected to perform day-to-day activities independently within established guidelines and procedures under general supervision
Qualification
Required
Any combination of training, education, and experience equivalent to graduation from high school or GED
A minimum of three years' experience performing administrative support work including public contact
Good (1 - 3 years) experience with word processing and other computer software applications such as Word, Excel, etc
Preferred
Experience in accounting and/or bookkeeping is highly desirable
Company
City of Mesa
Located just southeast of Phoenix, Mesa is one of the nation's fastest-growing cities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kristi Uyeshiro
Deputy Chief Information Officer
Sharon Skinner, Book Coach and Author
GRANTS COORDINATOR
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