Dreaming Out Loud, Inc. · 2 days ago
Market Coordinator (Grocery and Café)
Washington, DC
Full-time
Onsite
Entry, Mid Level
$24.05/hr - $25.50/hr
2+ years expDreaming Out Loud, Inc. is dedicated to creating economic opportunities for marginalized communities through a healthy food system. The Market Coordinator will oversee the daily operations of the retail store and café, ensuring a high level of customer service and operational efficiency while providing leadership and support to the staff.
Non-profit Organization Management
Responsibilities
Lead opening and closing procedures, including securing the premises and preparing for daily operations
Supervise and support staff during assigned shifts, assigning tasks, managing break schedules, and ensuring staff coverage during peak hours
Provide ongoing training, coaching, and performance feedback to team members
Address staff performance concerns in real time and escalate as needed
Document and report daily sales, inventory discrepancies, and operational issues to management
Greet and assist customers to ensure a welcoming and satisfying shopping and dining experience
Respond to customer inquiries, complaints, and escalations with professionalism and care
Promote specials, new menu items, and store initiatives to enhance customer engagement and drive sales
Monitor and restock product shelves and café displays to ensure availability and visual appeal
Receive, unpack, and verify deliveries, ensuring correct quantities and proper storage
Track and manage inventory levels, including monitoring expiration dates and rotating stock to minimize waste
Oversee daily cash handling procedures and ensure register accuracy
Prepare and serve coffee, beverages, and ready-to-eat meals according to standard recipes and quality expectations
Process café orders and handle payments efficiently and accurately
Maintain cleanliness and organization of café counters, prep areas, and service stations
Restock café ingredients, utensils, and paper goods to ensure uninterrupted operations
Maintain health, safety, and sanitation standards across all store and café areas
Ensure compliance with local DC food safety laws and retail policies
Support a culture of accountability, cleanliness, and professionalism
Qualification
Required
2+ years of retail or food service experience required
Strong leadership, communication, and organizational skills
Ability to handle transactions and manage inventory systems
Minimum education requirements: High school diploma or equivalent
Attention to detail, time management, and reliability are essential
Ability to work flexible shifts, including weekends, holidays, and evenings
Comfort and experience working and communicating with people from various backgrounds
Independent and hardworking
Dependable
Ability to work in various weather conditions
Ability to lift up to 50 pounds
Ability to perform physically strenuous work including lifting, pushing, pulling, reaching, bending, stooping, and utilizing ladders and step stools
Ability to stand for 4 or more hours
Ability to wear a mask, gloves, and other protective wear for 4 or more hours
Preferred
Prior supervisory experience strongly preferred
Food Handler Certification (or willingness to obtain) preferred
Familiarity with DC food safety and retail compliance requirements is a plus
Benefits
Generous Paid Time Off (Vacation, Sick, and Holidays)
Health, Vision, and Dental Insurance
Monthly Cell Phone Stipend
Flexible Spending Accounts for Transit, Parking, and Healthcare
Transit Assistance through SmartBenefits
401(k) match up to 5%
100% Employer Paid Life Insurance
100% Employer Paid Short and Long-Term Disability
Company
Dreaming Out Loud, Inc.
Dreaming Out Loud, Inc.'s mission is to build an equitable food system, economic opportunity for marginalized people, and more resilient communities.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase