Medline · 5 hours ago
Manager Sales Support Field
United States
Full-time
Remote
Mid Level
$92K/yr - $138K/yr
4+ years expMedline Industries is a growing worldwide organization looking for a Manager of Sales Support Field. This role involves building and developing a team to deliver metrics that support customer and sales organizations while managing escalated issues and ensuring operational efficiency.
Consumer GoodsHealth CareHospitalityManufacturingMedical
Responsibilities
Serve as the first-level of management for escalated issues or concerns
Determine work procedures, prepare work schedules and expedite workflow. Evaluate analyst performance to ensure expectations are met in conformance to policies and procedures
Measure client and market trends, efficiencies and effectiveness of resource allocation and utilization
Review and standardize procedures to improve efficiency of the analyst team
Drive internal partnership with sales and all relative partners develop, create and maintain reporting requirements and ensure systems provide accurate and timely data
Management responsibilities include: - Day-to-day operations of a group of employees
May have limited budgetary responsibility and usually contributes to budgetary impact
Interpret and execute policies for departments/projects and develops
Recommend and implement new policies or modifications to existing policies
Provide general guidelines and parameters for staff functioning
Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies
Qualification
Required
Bachelor's degree and at least 4 years of experience in sales analysis and support OR high school diploma and at least 7 years of experience in sales analysis and support
Experience coaching, mentoring, and training staff
Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table)
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font)
Willing to travel up to 80% of the time for business purposes (within state and out of state)
Preferred
Previous analytics experience in the healthcare industry
Previous inventory or supply chain analytics experience
Benefits
Health insurance
Life and disability
401(k) contributions
Paid time off
Company
Medline
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.
10001+ employees
H1B Sponsorship
Medline has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (344)
2024 (144)
2023 (142)
2022 (143)
2021 (137)
2020 (113)
Funding
Current Stage
Public CompanyTotal Funding
$0.5MKey Investors
North Carolina Department of Commerce
2025-12-17IPO
2021-06-05Private Equity
2019-09-12Grant· $0.5M
Leadership Team
Steve Miller
Chief Operating Officer
Amanda Laabs
Chief Product Officer
Recent News
Packaging-Gateway.com
2026-01-16
2026-01-13
Company data provided by crunchbase