Leidos · 2 hours ago
NetOps Transport Monitor Intern
Norfolk, VA
Internship
Onsite
Intern
$48K/yr - $87K/yrLeidos is a company that provides solutions for the defense, aviation, information technology, and biomedical research sectors. They are seeking a Transport Monitor intern to gain hands-on experience in an enterprise-level Network Operations Center, focusing on monitoring network transport and service health for the Navy Warfighter. The role involves documenting incidents, interacting with vendors, and providing support for network events.
ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
The Transport Monitor Team is responsible for monitoring events and incidents that affect Network Transport and service health across the Enterprise, documenting outage information including actions taken to respond to incidents and resolve or escalate any outage
The Current Operations Watch team monitors multiple Transport solutions (WLAN, LAN, and WAN) which are critical to the functionality of our users’ ability to perform their mission on a daily basis
Utilize internal systems to report incidents to leadership
Takes escalations of any alerts/events identified as significant and requiring action
Performs initial assessment and triage on the criticality and impact of events and engages the appropriate processes and personnel if escalation outside Current Operations is required
Provides resolutions to Transport events (WAN and LAN) within set processes and facilitates escalation to higher tiers as required
Interact with outside vendors and specialist WAN/LAN teams to resolve network events and incidents
Ability to leverage knowledge of Vendor products used in the environment
Execute network infrastructure changes in response to Engineering requirements, Government Directed Actions (GDA’s), and other authorized change orders under the supervision of senior Engineers
Provides support to Site Operations and other external organizations through the use of problem resolution skills and independent decision making
Maintains timely (5 minutes or less) response to network infrastructure warning, critical and fatal event alert notices
Ensures the Critical Situation Manager is apprised of all details regarding any significant events or incidents
Qualification
Required
Pursuing a Bachelors degree in a Networking IT program through an accredited college. GPA of 3.0 or greater is required
Must have the ability of obtaining a DoD Secret Level Security Clearance which requires US Citizenship
8570 Compliant and/or on track to completing the certification during the intern program, meeting the IAT II level certification requirements
Performs well under pressure and ability to calm end users
Excellent verbal and written communication skills are a must
Preferred
Prior military experience a plus; USMC or USN IT experience preferred
Experience working with ITSM framework, networking technologies and data centers
Exceptional communication abilities, both verbal and written, including long-form business writing on complex topics
An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity
Ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members
Ability to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinates and program leadership
Motivated self-starter with the ability to create complex technical reports on analytic findings
Company
Leidos
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health.
Founded in 1969
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-02-20Post Ipo Debt
2013-09-17IPO
Leadership Team
James Carlini
Chief Technology Officer
Theodore Tanner
Chief Technology Officer
Recent News
MarketScreener
2025-12-16
2025-12-16
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