OneMain Financial · 7 hours ago
Customer Service Specialist
West Valley City, UT
Full-time
Onsite
New Grad, Entry LevelOneMain Financial is the leader in offering nonprime customers responsible access to credit, dedicated to improving the financial well-being of hardworking Americans. As a Customer Service Specialist, you will handle customer service calls, assist with account information, insurance claims, payment deferments, and credit reporting issues.
CreditFinanceFinancial ServicesInsuranceWealth Management
Responsibilities
Answer incoming calls and answer questions or provide information on accounts
Resolve service problems by clarifying the customer’s concern; determining the cause of the problem; explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure resolution
Resolve insurance issues and credit reporting problems with customers
Process extensions and due day change requests
Other duties as assigned by the Customer Relations Team Lead
Qualification
Required
High School Diploma or GED required
Benefits
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Company
OneMain Financial
OneMain Financial has been offering responsible and transparent loans for over 100 years.
Founded in 1912
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.9B2025-03-13Post Ipo Debt· $600M
2024-11-04Post Ipo Debt· $900M
2018-01-04Post Ipo Secondary· $1.4B
Leadership Team
Doug Shulman
Chairman and Chief Executive Officer
Recent News
2026-01-13
2025-11-08
2025-10-29
Company data provided by crunchbase