eosera® · 3 days ago
Social Media Content & Community Manager
Fort Worth, TX
Full-time
Onsite
Senior Level
5+ years expeosera® is a rapidly growing consumer health company focused on innovative ear care solutions. They are seeking a Social Media Content & Community Manager to enhance their brand voice across social channels, manage community engagement, and develop influencer relationships in a fast-paced environment.
BiotechnologyMedical DevicePersonal Care and Hygiene
Hiring Manager
Courtney Lucas 🔗 Steele Talent Solutions
Responsibilities
Execute social content across Instagram, TikTok, Facebook, LinkedIn, and X in alignment with established strategy and brand guidelines
Write captions, responses, and community interactions in the eosera® brand voice with clarity, warmth, and precision
Manage daily community engagement, including comments, DMs, and inquiries, with timely and thoughtful responses
Work closely with Brand, Social, Operations, Product, and external agency partners
This role has direct ownership of day-to-day community management and influencer execution and direct influence on brand voice, sentiment, and creator partnerships
Respond to health-related questions with sensitivity, accuracy, and awareness of FDA regulations
Exercise sound judgment in gray-area situations and escalate appropriately when needed
Ensure all social interactions align with regulated product guidelines and internal standards
Identify, engage, and manage relationships with influencers, brand advocates, and micro-creators
Own influencer outreach, negotiations, coordination, and ongoing relationship management
Track influencer effectiveness and provide feedback on performance and engagement quality
Own the social and community execution of TikTok Shop
Collaborate closely with eCommerce partners who manage listings, pricing, and promotions
Engage creators and community members to support TikTok Shop growth
Monitor engagement trends, community sentiment, and content performance
Share insights and recommendations with marketing leadership
Support campaign execution and seasonal initiatives
Document workflows and best practices for community management and influencer engagement
Collaborate closely with Brand Communications, eCommerce, Design, and Marketing Operations
Work flexible hours when needed to support influencer coordination or real-time community engagement
Qualification
Required
Bachelor's degree required (Marketing, Communications, or related field preferred)
5+ years of experience managing social media and community for consumer brands
Exceptional writing skills with a strong portfolio of brand-aligned social content
Hands-on experience managing influencer partnerships
Demonstrated ability to work within regulated or compliance-sensitive categories
Strong organizational skills and attention to detail
Native social platforms (Instagram, TikTok, Facebook, LinkedIn, X)
TikTok Shop Creator Marketplace
Bazaarvoice as a social commerce and influencer tool
Social scheduling & analytics tools (Hootsuite)
Creator discovery & influencer tools (e.g., Aspire, Upfluence, Modash, GRIN)
Basic reporting in Excel / Google Sheets
Comfortable making informed decisions and moving work forward without a playbook
Self-directed and comfortable executing without constant oversight
Highly collaborative with a no-ego mindset
Adaptable and energized by fast-paced environments
Comfortable balancing creativity with compliance
Benefits
Full benefits package including medical, dental, vision, 401(k), PTO
Company
eosera®
eosera® is a woman-led O-T-C ear care industry leader known for providing fast-acting solutions for humans with ears™ throughout the United States.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$1.34M2023-12-29Series Unknown· $1.32M
2016-01-19Debt Financing· $0.03M
Leadership Team
Elyse Stoltz Dickerson
CEO and Founder
Darlene Boudreaux
Chief Financial Officer
Recent News
Dallas Innovates
2025-10-23
2025-10-21
2025-08-06
Company data provided by crunchbase