Expedia Group · 5 hours ago
Senior Experience Design Operations Manager
USA - New York - Virtual
Full-time
Hybrid
Senior Level
$184K/yr - $258K/yr
7+ years expExpedia Group is a leading company in the travel industry, dedicated to enhancing global travel experiences. The Senior Experience Design Operations Manager will oversee operational frameworks, manage multi-team initiatives, and foster collaboration across design, product, and engineering teams to ensure high-quality design delivery.
CommunitiesInternetReservationsTask ManagementTechnical SupportTicketingTourismTransportationTravel
Responsibilities
Implement and refine processes, workflows, and rituals that connect design strategy to delivery. Ensure clarity and consistency across teams
Manage multi-team initiatives, ensuring design work is scoped, aligned, and delivered on time. Track progress, risks, and dependencies to keep teams moving forward
Work closely with product management, technical program management, and engineering to align planning and execution. Strengthen communication and decision-making across disciplines
Support design review pathways, from early squad reviews to leadership checkpoints. Maintain schedules and alignment moments to ensure quality and momentum
Identify friction points and help streamline planning and collaboration. Promote sustainable practices that balance creativity with accountability
Assist design leadership with prioritization, staffing visibility, and operational readiness. Help maintain communication practices that keep teams informed and connected
Qualification
Required
7+ years of experience in design operations, program management, or cross-functional delivery supporting design or product teams
Strong understanding of design workflows, tools, and review processes in digital product environments
Proven ability to manage complex programs and introduce operational improvements
Experience collaborating with product and engineering teams in matrixed organizations
Bachelor's degree in Design, Business, or related field, or equivalent professional experience
Preferred
Experience supporting global or multi-brand product organizations
Familiarity with design systems, content operations, or research operations
Background in tooling, vendor management, or operational budgeting
Experience driving process improvements across large teams
Benefits
Full benefits package
Exciting travel perks
Generous time-off
Parental leave
Flexible work model
Career development resources
Medical/dental/vision
Paid time off
Employee Assistance Program
Wellness & travel reimbursement
Travel discounts
International Airlines Travel Agent (IATAN) membership
Company
Expedia Group
At Expedia Group (NASDAQ: EXPE), we believe travel is a force for good – it opens minds, builds connections, and bridges divides.
10001+ employees
H1B Sponsorship
Expedia Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (519)
2024 (410)
2023 (382)
2022 (629)
2021 (483)
2020 (366)
Funding
Current Stage
Public CompanyTotal Funding
$4.25BKey Investors
TCV
2025-02-21Post Ipo Debt· $985M
2020-04-23Post Ipo Equity· $1.2B
2020-04-23Post Ipo Debt· $2B
Leadership Team
Ariane Gorin
Chief Executive Officer
Ramana Thumu
Chief Technology Officer
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase