Expedia Group · 18 hours ago
Principle, Design Operations
USA - New York - New York
Full-time
Onsite
Lead/Staff
$231K/yr - $324K/yr
10+ years expExpedia Group is a company that powers global travel for everyone, everywhere. They are seeking a Principal, Experience Design Operations to lead operational programs and systems within the design organization, partnering with design, product, and engineering leads to enhance work planning and delivery.
CommunitiesInternetReservationsTask ManagementTechnical SupportTicketingTourismTransportationTravel
Responsibilities
Build and evolve the operational frameworks that connect design strategy to delivery
Establish clear processes, workflows, and rituals across your pillar to improve predictability and quality
Lead complex, multi-team programs, ensuring design work is scoped, aligned, reviewed, and delivered on time
Maintain visibility into progress, risks, and dependencies across teams
Partner closely with product management, technical program management, and engineering to align planning and execution
Strengthen communication and decision-making across disciplines to keep teams moving with clarity
Facilitate the full review pathway from early squad reviews to leadership touchpoints
Coordinate critique schedules and alignment moments to maintain momentum and consistent quality
Identify friction points and streamline how teams plan, collaborate, and deliver
Promote a balanced, sustainable delivery culture that supports both creativity and accountability
Support design leadership with prioritization, staffing visibility, and operational readiness
Help maintain communication practices that keep teams informed and connected
Qualification
Required
10+ years of experience in design operations, program management, or cross-functional delivery supporting design or product teams
Strong understanding of design workflows, tools, and review processes in digital product environments
Proven ability to lead complex programs and introduce operational systems that improve delivery
Experience collaborating with product and engineering leaders in matrixed organizations
Bachelor's degree in Design, Business, or related field, or equivalent professional experience
Preferred
Experience supporting global or multi-brand product organizations
Familiarity with design systems, content operations, or research operations
Background in tooling, vendor management, or operational budgeting
Experience leading change or driving process improvements across large teams
Benefits
Medical/dental/vision
Paid time off
Employee Assistance Program
Wellness & travel reimbursement
Travel discounts
International Airlines Travel Agent (IATAN) membership
Company
Expedia Group
At Expedia Group (NASDAQ: EXPE), we believe travel is a force for good – it opens minds, builds connections, and bridges divides.
10001+ employees
H1B Sponsorship
Expedia Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (519)
2024 (410)
2023 (382)
2022 (629)
2021 (483)
2020 (366)
Funding
Current Stage
Public CompanyTotal Funding
$4.25BKey Investors
TCV
2025-02-21Post Ipo Debt· $985M
2020-04-23Post Ipo Equity· $1.2B
2020-04-23Post Ipo Debt· $2B
Leadership Team
Ariane Gorin
Chief Executive Officer
Ramana Thumu
Chief Technology Officer
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase